About the role
Title: ServiceNow Project Manager Location: Ottawa, Montreal or Vancouver - Hybrid ( 1-2 days per week in Office) Duration: August 2026 - August 2027 Clearance: Must have a valid or be eligible for Reliability Clearance. ( Candidates must have resided in Canada for a minimum of five consecutive years.)
Seeking a Senior Agile Project Manager to support and enhance the ServiceNow platform operating model by driving Agile delivery, governance, financial management, planning, performance tracking, and operational excellence while collaborating with Product Owners, leadership, operations teams, and delivery partners. Primary Responsibilities Agile Operating Model Development Design, document, implement, and continuously improve the ServiceNow flexible agile operating model and team lifecycle using both ServiceNow and Azure DevOps as planning and managing tools Lead ceremonies, remove obstacles and facilitate problem-solving, collaboration and conflict resolution to enable the most effective work delivery by teams on medium sized objectives. Review existing operations and implement innovation processes to generate new ideas and ensure continuous improvements are delivered. Define and maintain delivery metrics, performance indicators, and reporting standards using ServiceNow, Azure DevOps, PowerBI Support the development of governance processes to support a scaling platform organization. Lead and improve the planning effort through quarterly Big Room Planning sessions. Help establish a lightweight program management framework to manage dependencies, risks, roadmap alignment, capacity planning, OKR, and strategic initiatives using automated tools Support Product Owners in planning, delivery coordination, backlog readiness, stakeholder engagement, and governance activities. Communicate openly and encourage others on team to do so. Project Management, Budget and Procurement Produce monthly executive delivery reports on Risks, Issues, Dependencies, Delivery progress, Capacity metrics, Team performance indicators, Roadmap status Clarify roles, accountabilities, and decision rights within an evolving organization. Own monthly financial reporting for the ServiceNow team, tracking expenditures andupdating timesheets and expense forecasts in Planview and Excel. Support annual planning and forecasting exercises Support procurement activities in partnership with Product Owners and leadership.
Skill and Qualification Requirements Top Skills Required: Between 10 and 15 years of experience in Agile Project Management Between 5 and 10 years of experience managing a ServiceNow team Assets: Experience in financial industry / insurance, products and services Bilingual in both official languages (English and French)
About Quarry Consulting
quarry [ˈkwôrē,] Noun - “One that is sought or pursued” Noun – “a place where valuable resources are uncovered and mined” Verb – “to dig or delve in”
Quarry Consulting (formerly Tiree Consulting) is a technology and advisory services firm based in the Ottawa area and we work with clients and candidates across Canada and the Northern United States.
Our advisory services help a wide range of organizations successfully implement transformation initiatives with positive impacts on their operations. Digital and IT modernization, risk management, business process redesign, customer & citizen experience (Cx), change management and stakeholder communications are a few of the areas where we help our clients achieve stronger results.
Our staff augmentation services provide high quality and responsive contract staffing, contract-to-hire, permanent placement, managed staffing/service, and payroll solutions. We position experts in three main areas of competency: business services, technology consulting, and IT security.
Quarry Consulting’s skilled and qualified team is comprised of experienced and professional individuals who have built their careers on working with the best resources in the industry.
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About the role
Title: ServiceNow Project Manager Location: Ottawa, Montreal or Vancouver - Hybrid ( 1-2 days per week in Office) Duration: August 2026 - August 2027 Clearance: Must have a valid or be eligible for Reliability Clearance. ( Candidates must have resided in Canada for a minimum of five consecutive years.)
Seeking a Senior Agile Project Manager to support and enhance the ServiceNow platform operating model by driving Agile delivery, governance, financial management, planning, performance tracking, and operational excellence while collaborating with Product Owners, leadership, operations teams, and delivery partners. Primary Responsibilities Agile Operating Model Development Design, document, implement, and continuously improve the ServiceNow flexible agile operating model and team lifecycle using both ServiceNow and Azure DevOps as planning and managing tools Lead ceremonies, remove obstacles and facilitate problem-solving, collaboration and conflict resolution to enable the most effective work delivery by teams on medium sized objectives. Review existing operations and implement innovation processes to generate new ideas and ensure continuous improvements are delivered. Define and maintain delivery metrics, performance indicators, and reporting standards using ServiceNow, Azure DevOps, PowerBI Support the development of governance processes to support a scaling platform organization. Lead and improve the planning effort through quarterly Big Room Planning sessions. Help establish a lightweight program management framework to manage dependencies, risks, roadmap alignment, capacity planning, OKR, and strategic initiatives using automated tools Support Product Owners in planning, delivery coordination, backlog readiness, stakeholder engagement, and governance activities. Communicate openly and encourage others on team to do so. Project Management, Budget and Procurement Produce monthly executive delivery reports on Risks, Issues, Dependencies, Delivery progress, Capacity metrics, Team performance indicators, Roadmap status Clarify roles, accountabilities, and decision rights within an evolving organization. Own monthly financial reporting for the ServiceNow team, tracking expenditures andupdating timesheets and expense forecasts in Planview and Excel. Support annual planning and forecasting exercises Support procurement activities in partnership with Product Owners and leadership.
Skill and Qualification Requirements Top Skills Required: Between 10 and 15 years of experience in Agile Project Management Between 5 and 10 years of experience managing a ServiceNow team Assets: Experience in financial industry / insurance, products and services Bilingual in both official languages (English and French)
About Quarry Consulting
quarry [ˈkwôrē,] Noun - “One that is sought or pursued” Noun – “a place where valuable resources are uncovered and mined” Verb – “to dig or delve in”
Quarry Consulting (formerly Tiree Consulting) is a technology and advisory services firm based in the Ottawa area and we work with clients and candidates across Canada and the Northern United States.
Our advisory services help a wide range of organizations successfully implement transformation initiatives with positive impacts on their operations. Digital and IT modernization, risk management, business process redesign, customer & citizen experience (Cx), change management and stakeholder communications are a few of the areas where we help our clients achieve stronger results.
Our staff augmentation services provide high quality and responsive contract staffing, contract-to-hire, permanent placement, managed staffing/service, and payroll solutions. We position experts in three main areas of competency: business services, technology consulting, and IT security.
Quarry Consulting’s skilled and qualified team is comprised of experienced and professional individuals who have built their careers on working with the best resources in the industry.