Top Benefits
About the role
YOU GET A thrill FROM SEEING EVERYTHING COME together. The Opportunity Some people see paperwork, conditions, deadlines, and documentation. You see a process that needs to be completed accurately, efficiently, and on time. You enjoy bringing order to complexity and making sure every detail is accounted for. Whether you're reviewing solicitor documents, coordinating with partners, or preparing funding packages, you take pride in knowing that your work helps customers achieve homeownership. And we like that about you. The Team You’ve Been Looking For As a wholly owned subsidiary of AMA, we share a proud legacy of service and a commitment to doing the right thing for our customers, our communities, and each other. At Bridgewater Bank, you’ll be part of a nimble, forward-thinking organization where your ideas matter, your contributions are valued, and your growth is encouraged. We’re driven to make a positive impact and our close-knit culture values flexibility, innovation, and genuine connection. As part of the Bridgewater team, you’ll enjoy: Competitive salary and flexible benefits Employer-paid retirement savings program Employee-exclusive discounts on travel, insurance, memberships, and more Free travel medical insurance for you and your immediate family Ongoing professional development Flexible work models that make sense for your lifestyle For us, curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms as a real plus - especially when it’s used to work smarter, increase efficiency, and find better ways to get things done. Who You Are You're a highly organized professional who thrives in a fast-paced, deadline-driven environment. You're known for your exceptional attention to detail and your ability to spot discrepancies before anyone else. You enjoy solving problems and finding practical solutions when challenges arise. You take ownership of your work and can confidently make decisions with minimal supervision. You're passionate about delivering outstanding service to both internal and external customers. You're a master multitasker who can effectively manage competing priorities without sacrificing accuracy. You believe that continuous improvement is always possible and enjoy contributing ideas that make processes better. How You’ll Make an Impact Report to the Manager, Mortgage Quality Assurance. Analyze preliminary funding requirements and documentation on assigned mortgage files. Review final solicitor reporting documentation for accuracy, completeness, and compliance with business requirements. Audit mortgage set up information within the Wealthview Banking system to ensure data integrity and accuracy. Prepare and review solicitor instruction packages received from Underwriting Associates. Work closely with solicitors and law offices to ensure documentation requirements are met and land title registration requirements are satisfied. Ensure all solicitor conditions are fulfilled prior to funding and disbursement. Prepare documentation packages for final mortgage disbursement. Coordinate file tracking, follow-up activities, and documentation management to ensure mortgage closing deadlines are met. Forward completed files for digital imaging and processing. Investigate and resolve escalated issues while maintaining a high level of customer service. Maintain reporting and documentation records to support operational effectiveness. Identify process improvement opportunities and contribute to the development of best practices. Collaborate with Underwriters, Underwriting Associates, brokers, solicitors, and customers to support the mortgage funding process. What You Bring to the Table You have post-secondary education in business, commerce, finance, business management, or a related field. An equivalent combination of education and experience will also be considered. You have a minimum of three years of mortgage or financial institution experience. You have strong knowledge of mortgage funding processes and documentation requirements. You're highly proficient with Microsoft Office Suite, particularly Excel. You have experience working with banking and mortgage systems such as Wealthview Banking and Filogix. You possess exceptional analytical and problem-solving skills. You have excellent verbal and written communication skills. You can effectively manage multiple priorities and consistently meet deadlines. You have a strong understanding of accuracy, compliance, and audit requirements. Previous audit experience would be considered an asset. Belonging Matters Here Bridgewater Bank is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.
WORK MODEL: Hybrid
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!
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Top Benefits
About the role
YOU GET A thrill FROM SEEING EVERYTHING COME together. The Opportunity Some people see paperwork, conditions, deadlines, and documentation. You see a process that needs to be completed accurately, efficiently, and on time. You enjoy bringing order to complexity and making sure every detail is accounted for. Whether you're reviewing solicitor documents, coordinating with partners, or preparing funding packages, you take pride in knowing that your work helps customers achieve homeownership. And we like that about you. The Team You’ve Been Looking For As a wholly owned subsidiary of AMA, we share a proud legacy of service and a commitment to doing the right thing for our customers, our communities, and each other. At Bridgewater Bank, you’ll be part of a nimble, forward-thinking organization where your ideas matter, your contributions are valued, and your growth is encouraged. We’re driven to make a positive impact and our close-knit culture values flexibility, innovation, and genuine connection. As part of the Bridgewater team, you’ll enjoy: Competitive salary and flexible benefits Employer-paid retirement savings program Employee-exclusive discounts on travel, insurance, memberships, and more Free travel medical insurance for you and your immediate family Ongoing professional development Flexible work models that make sense for your lifestyle For us, curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms as a real plus - especially when it’s used to work smarter, increase efficiency, and find better ways to get things done. Who You Are You're a highly organized professional who thrives in a fast-paced, deadline-driven environment. You're known for your exceptional attention to detail and your ability to spot discrepancies before anyone else. You enjoy solving problems and finding practical solutions when challenges arise. You take ownership of your work and can confidently make decisions with minimal supervision. You're passionate about delivering outstanding service to both internal and external customers. You're a master multitasker who can effectively manage competing priorities without sacrificing accuracy. You believe that continuous improvement is always possible and enjoy contributing ideas that make processes better. How You’ll Make an Impact Report to the Manager, Mortgage Quality Assurance. Analyze preliminary funding requirements and documentation on assigned mortgage files. Review final solicitor reporting documentation for accuracy, completeness, and compliance with business requirements. Audit mortgage set up information within the Wealthview Banking system to ensure data integrity and accuracy. Prepare and review solicitor instruction packages received from Underwriting Associates. Work closely with solicitors and law offices to ensure documentation requirements are met and land title registration requirements are satisfied. Ensure all solicitor conditions are fulfilled prior to funding and disbursement. Prepare documentation packages for final mortgage disbursement. Coordinate file tracking, follow-up activities, and documentation management to ensure mortgage closing deadlines are met. Forward completed files for digital imaging and processing. Investigate and resolve escalated issues while maintaining a high level of customer service. Maintain reporting and documentation records to support operational effectiveness. Identify process improvement opportunities and contribute to the development of best practices. Collaborate with Underwriters, Underwriting Associates, brokers, solicitors, and customers to support the mortgage funding process. What You Bring to the Table You have post-secondary education in business, commerce, finance, business management, or a related field. An equivalent combination of education and experience will also be considered. You have a minimum of three years of mortgage or financial institution experience. You have strong knowledge of mortgage funding processes and documentation requirements. You're highly proficient with Microsoft Office Suite, particularly Excel. You have experience working with banking and mortgage systems such as Wealthview Banking and Filogix. You possess exceptional analytical and problem-solving skills. You have excellent verbal and written communication skills. You can effectively manage multiple priorities and consistently meet deadlines. You have a strong understanding of accuracy, compliance, and audit requirements. Previous audit experience would be considered an asset. Belonging Matters Here Bridgewater Bank is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.
WORK MODEL: Hybrid
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!