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Superintendent of Meters

CITY OF WINNIPEGabout 24 hours ago
Hybrid
CA$85,835 - CA$115,293/annually
Senior Level
Full-Time

Top Benefits

Health Insurance
Dental Care
Vision Care

About the role

Recruitment Details

Superintendent of Meters

Department: Finance & Administration Division, Water and Waste Department

Designated Work Location: 243 Main Street, On site

Position Type: Permanent on a Temporary Basis - Up to 3 Years, Full-time

Hours of Work: 8:30 a.m. to 4:30 p.m., Monday to Friday

Salary: $85,834.69 to $115,293.49 annually, W.A.P.S.O. Grade 4

Employee Group: W.A.P.S.O.

Posting No.: 127178

Closing Date: July 27, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to review and approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, consideration will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Under the general direction of the Assistant Controller - Revenue, the Superintendent of Meters is responsible for the overall supervisor of staff; development, procurement, implementation and maintenance of systems that ensure accurate measurement of water and sewer usage for customers of the Water and Waste Department; detailed review and analysis of customer related water consumption data; coordination of meters related projects using internal and external resources.

The Superintendent of Meters brings strong technical and analytical skills to the Division and establishes priorities and coordinates the implementation of best practices in metering, meter reading and related technologies.In addition, the Superintendent of Meters is responsible for ensuring that escalated customer service issues are dealt with in an effective and customer focused manner.

As The Superintendent Of Meters, You Will

Manage human resources issues within the Meters area. Supervise and participate in the design, implementation, assessment and enhancement of meter reading strategies. Lead the design and implementation of processes that improve the fair and equitable metering of water and sewer consumption for customers of the Water and Waste Department. Be responsible for resolving escalated customer issues. Be responsible for management of the Adjustment of Sewer Charges Program. Prepare and recommend the Meters Section operating budget. Coordinate the administration of the budget, monitors expenditures and prepares budget projections for the area. Provide input for the capital budget. Perform other duties as assigned.

Your Education And Qualifications Include

Diploma or a Bachelor's degree in a technical field such as science or engineering and additional training in Human Resources, Accounting or Business planning, (a Certificate or a Diploma in Management preferred), or equivalent related experience. Minimum four years of prior related experience. Demonstrated knowledge of the Water and Sewer By-laws. Demonstrated knowledge of metering applications. General knowledge of utility billing systems Demonstrated knowledge of meter management systems Demonstrated knowledge of meter reading and inspection procedures Demonstrated ability to effectively supervise a group of technical and clerical staff Experience in writing reports and making presentations Knowledge of collective agreements in effect for the Departmental employees Demonstrated computer skills with demonstrated ability to operate within a Windows based environment using Microsoft Office Suite, including Word, Excel, Access, and Power Point. Demonstrated skills in decision making, problem solving, technical, and analytical processes. Demonstrated knowledge of budgeting and forecasting processes. Demonstrated ability to work effectively under minimal supervision. Demonstrated ability to communicate effectively, both orally and in writing with internal staff and external customers. Demonstrated ability to work in an organized manner, set priorities, work efficiently and ensure all deadlines are scheduled and met. Demonstrated knowledge of relevant legislation and municipal policies, and the ability to interpret relevant legislation. Demonstrated ability to establish and maintain effective working relationships with colleagues and supervisors. Ability to work under stressful conditions and meet established timelines. IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment servicehttps://canalliance.org/en/ at application.

Conditions Of Employment

The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid. A Police Information Check and Vulnerable Sector Search satisfactory to the employer will be required from the successful candidate, at their expense. Must possess, and maintain, a valid Manitoba Class 5 Driver's License.

How To Apply

APPLY ONLINE, including all documentation listed below:

Current resume (Required). Cover letter. Applications submitted without REQUIRED documentation will not be considered. Your application documents must clearly indicate how you meet the qualifications of the position.*

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311 .

Position Reports To: Assistant Controller

The successful applicant may be required to provide a vehicle for transportation while on City business, subject to the terms and conditions of the City Transportation Policy. The successful applicant will be required to provide a Notice of Driver's Licence In Force document upon request. The successful applicant will be required to complete job specific training required for this position as directed.

Only candidates selected for interviews will be contacted.

About CITY OF WINNIPEG

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