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Product Manager - Financial Services

Campana Systems2 days ago
Hybrid
Senior Level
Full-Time

Top Benefits

Health And Wellness Benefits
Paid Time Off
Learning And Development Opportunities

About the role

As a Product Manager for Financial Services modules at Campana Systems, you will provide business-focused product leadership across the AXIS platform, supporting our AAA/CAA auto club clients. Reporting to the Director of Professional Services, you will serve as the financial product lead across AXIS's three major domains — Membership, Road Service, and Travel — ensuring consistent payment processing, financial workflows, and reporting across the full product suite.

Key solution areas include General Ledger, Accounts Payable, Accounts Receivable, dues billing, roadside service billing, travel transactions, payment processing, credit card handling, POS enablement, loyalty programs, and integration with third-party payment providers and external accounting systems.

This is a business-oriented product management role requiring strong domain expertise in financial operations, payment ecosystems, and POS environments, with a focus on delivering client value rather than technical implementation.

Preference will be given to candidates based in the Kitchener-Waterloo area who are able to work in a hybrid model and attend our Waterloo office as needed. Other candidates may be considered based on experience.

Campana Systems is part of the Gemini Group, one of the operating groups within Constellation Software Inc. (CSI). Being under CSI—a global leader in vertical market software—means we benefit from the stability, innovation, and long-term investment philosophy of a world-class software organization, while still operating with the agility and culture of a specialized team.

Learn more about us here:

➡️Campana Systems: campana.com

➡️Gemini: csigemini.com

➡️ Constellation Software: csisoftware.com

Key Responsibilities

Act as the product lead for Financial Services capabilities within AXIS, defining product direction for membership dues and renewals, road service billing, and travel transactions and packaged sales. Partner with AAA/CAA clients to understand financial processes — including billing, payments, reconciliation, and reporting — and identify opportunities to improve operational efficiency, member experience, and financial accuracy. Translate client and business needs into clear product enhancements and functional requirements, collaborating with development and delivery teams to ensure solutions meet business outcomes. Provide subject matter expertise on credit card and digital payment processing, third-party payment gateways, and POS systems used in membership offices and travel retail environments. Ensure consistency in financial workflows, reporting structures, and payment handling across the Membership, Road Service, and Travel modules. Support client implementations by aligning product capabilities with business operations, including design validation, UAT support, and go-live readiness.

Qualifications

University degree, relevant college diploma, or equivalent business-focused experience. Experience in software product management, business analysis, or solution consulting within enterprise applications. Experience working in or with AAA/CAA organizations, auto clubs, or similar membership-based service organizations strongly preferred. Strong understanding of payment processing ecosystems, including credit card processing, gateways, and transaction lifecycles, along with experience working with third-party payment providers. Solid understanding of accounting principles, including General Ledger, Accounts Receivable/Payable, reconciliation processes, and financial controls. Excellent stakeholder communication and relationship management, with the ability to translate business requirements into product outcomes. Proficiency with business tools such as Microsoft Office, Jira, Confluence, and TeamSupport. Willingness to travel across North America as required.


What's Important To Us At Gemini

Make long term investments: In people, technology, and customers. What goes around comes around and when possible, we try to pay it forward.

Growth through learning: Learning is the key to success. We encourage employees to share their expertise and best practices with their peers. That way, we all grow together.

Autonomy: Our staff operate independently in a decentralized structure. Whenever possible, we provide the independence required to drive growth and success.

Trust comes first: We believe in full transparency and ongoing communication; if there is a problem, we try to work collaboratively on solutions.


Trust Comes First: We aim to be transparent about our pay practices. We post what we reasonably expect to pay for this position at the time of posting, based on factors such as role scope, market data, internal equity, and experience. Beyond base salary, we offer a comprehensive total rewards package that may include health and wellness benefits, paid time off, learning and development opportunities, and other employee programs designed to support your well-being and growth.

Human-Centered, AI-Supported: We may use AI tools to support and streamline parts of our recruitment process, such as scheduling, application review, and note-taking. AI helps us work more efficiently and consistently, but it never replaces human judgment. All hiring decisions are made by people not machines. Interviews are conducted by real team members who want to get to know you and your experience. AI is used to reduce bias, improve fairness and streamline processes, while keeping human connection and individual stories at the heart of our process.

We follow a robust job requisition process at Gemini to ensure that posted jobs are open and available.

Salary Range (Ontario & BC Only):

The estimated base salary range for this role is CAD$90,000.00 - CAD$110,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.

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About Campana Systems

IT Services and IT Consulting

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