Job Description Build the future with us Are you recognized for your expertise in payroll team leadership and eager to contribute to the evolution and optimization of a large-scale strategic function? As a Manager, North American Payroll Services, you will play a strategic role in managing, optimizing, and transforming payroll operations for employees located across Canada and the United States. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you'll accomplish with us As a Manager, North American Payroll Services, you'll be at the core of our mission. Here are the main responsibilities: Provide engaging leadership by developing a team, overseeing performance management, talent development, and succession planning. Assume overall accountability for Canadian and U.S. payroll operations, including tax and regulatory compliance. Define and evolve the organizational structure, priorities, and objectives of the department in alignment with business strategies. Lead the optimization of payroll and HR processes by resolving operational challenges and leveraging system capabilities, including Workday and artificial intelligence. Act as a strategic partner to stakeholders and contribute to the delivery of large-scale initiatives and projects. Represent the department to senior leadership by communicating strategic directions, results, and key issues. Drive continuous improvement and the transformation of payroll processes through innovation and emerging technologies, including artificial intelligence. Establish performance indicators and a governance framework to optimize results and support informed decision-making. Ensure rigorous management of operations and projects, including planning, priorities, timelines, and deliverable quality. Implement control, audit, and quality assurance mechanisms and provide strategic leadership on cross-functional issues. Demonstrate influential leadership in transformation initiatives, system migrations, and mergers and acquisitions activities. What could accelerate your success in this role We're looking for someone who: Is known for their engaging leadership and ability to coach and positively influence multi-site teams. Stands out for their strong technical expertise in Canadian and U.S. payroll. Demonstrates strong organizational, prioritization, and time management skills. Is recognized for their excellent communication and relationship management abilities. Has 15 years of relevant experience in payroll management or related fields, including 10 years in leadership roles. Holds a Bachelor's degree in Business Administration or a related field. Has advanced knowledge of human resources operations and payroll. Has an advanced level of English and French proficiency, as the role involves communicating with employees and partners across Canada and the United States, training bilingual teams, and participating in meetings conducted in English and French on a regular basis. Experience with Workday is considered a strong asset. Why you'll love working with us A work environment where learning and development merge with a collective pursuit of excellence. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more! Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you! Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s) Montreal / 1981 McGill College Avenue Company iA Financial Group Posting End Date 2026-08-16 Company Overview iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs. As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes. Want to join the iA family, but there’s no job openings right now that match your profile? Let us know you’re interested!