Shinhan Bank Canada (SHBC) is part of the global Shinhan Financial Group, one of South Korea's leading financial institutions. At SHBC, we provide a full range of financial services including everyday banking, mortgages and loans - delivered with deep local expertise and global insight.

Join a workplace where your contributions are valued and your professional development supported. At SHBC, you'll be part of a collaborative culture where every voice matters and your efforts directly impact the communities we serve.

The Junior Administrator, Treasury (Business Operations) is assigned with daily payment processing and operation. The Junior Administrator will be instrumental in identifying areas for improvement and implementing strategies to enhance operational efficiency. This role functions as a mid-to-back-office banking employee at Head office.

Key Responsibilities & Accountabilities

• Manage daily remittance incoming/transfer, cheque clearing and imaging verifications/ ATM/ EFT transaction processing.
• Handle reject/return items requested from EFT In/Outward or Cheque Clearing considering branch confirmation.
• Input new orders and discard of valued document (security card and debit card) in Aither and prepare related reports.
• Support Treasury back office.
• Follow the tracking system and outstanding items.
• Support claims and investigations regarding business operations from branch.
• Respond in a timely manner to service issues and requests.
• Report daily payment processing results.
• Provide support to test or implement services/systems related to business operations as required.
• Effect continuous quality and productivity improvements.
• Contribute to the development of best practices and standard operating procedures within the department.

Job Requirements

Education Requirements: Bachelor's degree is required, preferably in related fields.

Work Experience Requirements: Previous experience in banking industry is a great asset.

• Understanding of business and banking domain knowledge
• Ability to implement policies and procedures to practices
• Attention to detail and a logical thought process and problem-solving skills
• Organized and ability to multi-task
• An ability to meet strict deadlines and prioritize
• Excellent English verbal/written communications skills
• An ability to maintain professional demeanor with internal external stakeholders
• MS Office Suites (Word, Excel, PowerPoint)

Knowledge & Skills

• Computing and business reporting/documentation
• Risk, compliance and audit mindset
• Adaptability & Flexibility
• Learning mindset (Continuous learning)
• Collaboration & Teamwork
• Effective interactive communication
• Initiative
• Innovativeness
• Information/Data seeking
• Attention to detail and quality

At Shinhan Bank Canada, we are committed to creating and maintaining a diverse, inclusive and accessible workplace. We believe that a collaborative and diverse team strengthens our organization and reflects the communities we proudly serve. You will be supported and empowered to realize your full potential as we work together to shape the future of banking. Our recruitment process is designed to be fair and inclusive. If you require accommodation at any stage of the hiring process, please let us know - we will work with you to meet your needs.

Only candidates selected for an interview will be contacted.