Accounts Receivables Coordinator
About the role
JOB SUMMARY The Accounts Receivable Coordinator, under the direction of the Senior Accounts Receivable Manager, Credits & Collections completes day-to-day accounts receivable billing and receipt activities required with accuracy. This position will require direct collaboration with the Accounts Receivable Team Lead, as well as external customers with a focus on customer service.
DUTIES AND RESPONSIBILITIES • Reconcile accounts receivable balance. • Communicate with customers regarding their account status and resolving billing issue. • Managing inbound and outbound communication from customers, programs, insurances in a professional and friendly telephone manner. • Assist in the investigation and resolution of unapplied payments. • Assist with coordinating and monitoring the billing information flow between programs, customers, and Bayshore Specialty Rx. • Liaise with Program managers and Pharma Companies regarding billing and payment issues as required • Recommend procedures to ensure minimal errors in billings and proper cash applications • Review and respond to Customer AR inquiries via Departmental AR email and AR phone lines • Ensure monthly processing deadlines are met as required. • System testing as needed. • Participate in ongoing internal and/or external continuing education activities. • Adhere to Bayshore Policies and Procedures. • Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System. • Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. • Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel. • Complete other tasks as requested
QUALIFICATIONS EDUCATION • Minimum Secondary School Diploma. EXPERIENCE • Two years of accounts receivable experience; intermediate knowledge of Windows, Excel, and Word.
OTHER SKILLS AND ABILITIES • Intermediate knowledge of MS Office (Word, Excel, and Outlook). • Proficiency in Kroll and other pharmacy management systems. • Exceptional interpersonal skills and ability to work independently and as part of a team • Excellent communication skills both written and verbal • Strong organizational skills; ability to meet deadlines and work under pressure • Commitment to continual learning • Accuracy and strong attention to detail is critical • Exemplary customer service skills • Ability to work independently and manage multiple tasks effectively • Self-starter and ability to work proactively and think independently
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Accounts Receivables Coordinator
About the role
JOB SUMMARY The Accounts Receivable Coordinator, under the direction of the Senior Accounts Receivable Manager, Credits & Collections completes day-to-day accounts receivable billing and receipt activities required with accuracy. This position will require direct collaboration with the Accounts Receivable Team Lead, as well as external customers with a focus on customer service.
DUTIES AND RESPONSIBILITIES • Reconcile accounts receivable balance. • Communicate with customers regarding their account status and resolving billing issue. • Managing inbound and outbound communication from customers, programs, insurances in a professional and friendly telephone manner. • Assist in the investigation and resolution of unapplied payments. • Assist with coordinating and monitoring the billing information flow between programs, customers, and Bayshore Specialty Rx. • Liaise with Program managers and Pharma Companies regarding billing and payment issues as required • Recommend procedures to ensure minimal errors in billings and proper cash applications • Review and respond to Customer AR inquiries via Departmental AR email and AR phone lines • Ensure monthly processing deadlines are met as required. • System testing as needed. • Participate in ongoing internal and/or external continuing education activities. • Adhere to Bayshore Policies and Procedures. • Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System. • Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. • Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel. • Complete other tasks as requested
QUALIFICATIONS EDUCATION • Minimum Secondary School Diploma. EXPERIENCE • Two years of accounts receivable experience; intermediate knowledge of Windows, Excel, and Word.
OTHER SKILLS AND ABILITIES • Intermediate knowledge of MS Office (Word, Excel, and Outlook). • Proficiency in Kroll and other pharmacy management systems. • Exceptional interpersonal skills and ability to work independently and as part of a team • Excellent communication skills both written and verbal • Strong organizational skills; ability to meet deadlines and work under pressure • Commitment to continual learning • Accuracy and strong attention to detail is critical • Exemplary customer service skills • Ability to work independently and manage multiple tasks effectively • Self-starter and ability to work proactively and think independently