At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The position functions as the primary daily contact between the Impact Finance New Markets, Historic Tax Credit and Syndications group and all other U.S. Bank related to bank accounts held by customers tied to tax credit deals: Is responsible for assisting tax credit customers with opening accounts related to deals. This includes handling Know Your Customer (KYC) tasks. Direct customer interface functioning as a liaison with various bank departments. Handles day-to-day client calls, customers actions, and client problem resolution. Ensures accurate portfolio implementations for products and services. Can act as the primary support for clients through communication and analysis. Helps manage compliance related projects such as periodic KYC reviews, inactive account reviews, process-related projects, and any potential audit requests tied to the processes of the group. Works across the Impact Finance partnerships with New Markets, Affordable Housing, Syndications, and other bank business lines. Minimal work product errors or edits. Backs up the other ops analysts and works as a team player. Proactive attitude towards working on and figuring out unfamiliar issues with minimal oversight. Provides an optimistic voice for the team in response to change, expresses honest thoughts and concerns in a productive way during team meetings, and speaks up when others might not. Attends on-going training and meetings and keep abreast of bank policies/procedures associated with account openings, KYC, overdrafts etc. Basic Qualifications Bachelor's degree in accounting or finance, or equivalent work experience Five or more years of experience in financial accounting activities Preferred Skills/Experience Thorough knowledge of deposit products and treasury management services Know your customer (KYC) experience. Experience with opening accounts using the Fusion system Strong attention to detail. Ability to work in deadline-oriented environment. Ability to work effectively with individuals and groups across the company Can work as an independent thinker and is responsible for managing their time wisely. Employee may be asked to prepare or partake in regularly scheduled audits of processes in place within department. Strong analytical and problem-solving skills Location expectations This role requires working from a U.S. Bank location three (3) or more days per week If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.