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Infra Support

Kumaran Systems21 days ago
Toronto, Ontario, Canada
Senior Level
Full-Time

About the role

Role Summary Seeking an experienced Infrastructure Support Engineer responsible for supporting and maintaining mission-critical banking applications hosted on Unix/Linux environments. The role involves administration, monitoring, troubleshooting, and support of AutoSys job scheduling, IBM MQ messaging infrastructure, and Oracle WebLogic application servers while ensuring high availability and operational excellence across production environments. Key Responsibilities Provide L2/L3 production support for banking applications hosted on Unix/Linux platforms. Monitor and maintain application health, infrastructure availability, and system performance. Administer and support Oracle WebLogic Application Server environments. Manage and troubleshoot IBM MQ queues, channels, queue managers, and messaging flows. Support and maintain AutoSys job scheduling, including job creation, modification, monitoring, and issue resolution. Perform incident management, root cause analysis (RCA), and problem management activities. Coordinate with application development, database, middleware, and infrastructure teams for issue resolution. Monitor production systems using enterprise monitoring tools and respond to alerts promptly. Execute deployment, patching, and configuration changes in compliance with change management processes. Analyse system logs and performance metrics to identify and resolve operational issues. Ensure adherence to security, compliance, and operational standards within the banking environment. Participate in on-call support and major incident management activities.

Required Skills Unix/Linux Administration Strong experience in Unix/Linux production support environments. Shell scripting (Korn Shell/Bash). Process, file system, memory, and performance troubleshooting. Log analysis and system health monitoring. AutoSys, MQ & WebLogic

Qualifications Bachelor’s degree in computer science, Information Technology, or related discipline. 5+ years of experience in Infrastructure/Application Support. Experience supporting critical production applications in financial services is highly preferred.

About Kumaran Systems

IT Services and IT Consulting
1001-5000
Founded in 1990

Kumaran Systems is an IT Services Company with imprints in three countries. The past two decades has seen us provide our global clientele with high-end IT services that include migration support, system integration and infrastructure management solutions, providing one-stop-solution to all your IT demands.

Our expertise and in-depth knowledge of businesses help us cater to a variety of industries. Our team strives to know your industry better, by observing current trends and the way it works, to tailor-make our solutions to your needs.With over 20 years of customer orientation, over 2000 engagements across Telecom, Education and Banking & Financial services spread across the globe, Kumaran stands as a key advisor to some of the largest Fortune 500 companies in their business driven technology enablement drive. Kumaran System's Customer Orientation is driven by a global delivery business model giving its customers to choose between an Onshore-Offshore mix. The delivery models enable multilevel touch points between the client, partner networks and Kumaran thereby enabling business driven customer sensitivity and agility.

ENGAGE, EMERGE AND EXCEL

Involving ourselves in a purposeful action, using our abilities to its maximum, helps us feel positive about ourselves. Such positivity gives raise to positive thinking and positive ideas. Ideas evolve into vision and set our aim! Our aspirations engage us with the incentive of sweet success!

Every endeavor has its own pitfalls. Perseverance helps us emerge a successful entrepreneur after any deterrent. In our attempt to achieve our aim, we keep upgrading our knowledge and skill, to surface successful!

A genius mind does not work to excel, but excels in work! We challenge ourselves with every next step! We change every deterrent to a stepping stone to success.

We essentially, engage, emerge and excel!

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