About the role
Company Description Partners In Credit Inc. is a Canadian organization specializing in credit and collections services for a wide range of clients. The company focuses on building long-term relationships by providing professional, compliant, and results-driven solutions. Team members work in a structured environment that values integrity, accountability, and strong communication. Partners In Credit Inc. offers opportunities for growth, skill development, and leadership within a collaborative setting. The Barrie, ON branch is an important location supporting regional operations and client service delivery. Role Description The Branch Manager is a full-time, on-site role based in Barrie, ON, responsible for overseeing daily branch operations and ensuring performance targets are met. This role includes managing and coaching team members, monitoring productivity and quality of work, and maintaining compliance with company policies and regulatory requirements. The Branch Manager will coordinate staffing and schedules, support training and professional development, and handle escalated client or account issues. In addition, the position involves analyzing branch performance data, preparing reports, and implementing strategies to improve efficiency and client satisfaction. The Branch Manager will collaborate with senior leadership to align branch activities with organizational goals and represent the branch in internal and external meetings as needed. Qualifications Leadership and people management skills, including experience supervising teams and promoting a positive, inclusive work environment. Strong organizational and operational skills, with the ability to prioritize tasks, manage workflows, and meet performance targets. Excellent communication and interpersonal skills for interacting with team members, clients, and stakeholders. Analytical and problem-solving abilities, including experience using data and metrics to drive decisions and improvements. Knowledge of credit, collections, or financial services operations is an asset, along with an understanding of relevant regulations and best practices. Proficiency with common office software and systems; experience with CRM or collections platforms is beneficial. Previous experience in branch management, operations management, or a related supervisory role. Post-secondary education in business, finance, or a related field is preferred, or equivalent combination of education and experience.
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About the role
Company Description Partners In Credit Inc. is a Canadian organization specializing in credit and collections services for a wide range of clients. The company focuses on building long-term relationships by providing professional, compliant, and results-driven solutions. Team members work in a structured environment that values integrity, accountability, and strong communication. Partners In Credit Inc. offers opportunities for growth, skill development, and leadership within a collaborative setting. The Barrie, ON branch is an important location supporting regional operations and client service delivery. Role Description The Branch Manager is a full-time, on-site role based in Barrie, ON, responsible for overseeing daily branch operations and ensuring performance targets are met. This role includes managing and coaching team members, monitoring productivity and quality of work, and maintaining compliance with company policies and regulatory requirements. The Branch Manager will coordinate staffing and schedules, support training and professional development, and handle escalated client or account issues. In addition, the position involves analyzing branch performance data, preparing reports, and implementing strategies to improve efficiency and client satisfaction. The Branch Manager will collaborate with senior leadership to align branch activities with organizational goals and represent the branch in internal and external meetings as needed. Qualifications Leadership and people management skills, including experience supervising teams and promoting a positive, inclusive work environment. Strong organizational and operational skills, with the ability to prioritize tasks, manage workflows, and meet performance targets. Excellent communication and interpersonal skills for interacting with team members, clients, and stakeholders. Analytical and problem-solving abilities, including experience using data and metrics to drive decisions and improvements. Knowledge of credit, collections, or financial services operations is an asset, along with an understanding of relevant regulations and best practices. Proficiency with common office software and systems; experience with CRM or collections platforms is beneficial. Previous experience in branch management, operations management, or a related supervisory role. Post-secondary education in business, finance, or a related field is preferred, or equivalent combination of education and experience.