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Product Owner

Hybrid
Senior Level
Full-Time

Top Benefits

Health insurance
Dental insurance
Employee assistance program

About the role

Who We Are At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people. We’ve Got You Covered Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose. Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success. Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges. Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul. Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day. Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions. The Job: Product Owner Own product value and the backlog to maximize outcomes. Partner with PM (plan/gates) and SM (process) so the team can deliver increments in sprints. The role Product Value & Strategy Define product vision, outcomes, and success metrics; align with stakeholders. Backlog Ownership- Author/ prioritize epics and stories; ensure Definition of Ready/Done; maintain roadmap and release goals. Delivery Partnership - Collaborate with SM and team during Planning/Review/Refinement; accept completed stories Governance & Gates - Provide value rationale and readiness evidence at gate reviews; PM owns the gate process Affects departmental goals, client relationships, or operational performance. Defines business strategy and translates into actionable plans across functions Makes independent decisions with functional or project-level impact; escalates only major issues Oversees daily work of a small team; assigns tasks and monitors results. Influences stakeholders through well-structured communication. Builds strong relationships across departments and represents the team externally. Solves complex problems requiring conceptual thinking and synthesis of varied information.

How You’ll Make an Impact: Develop and execute the product strategy for Money Mart's fee-based product portfolio, including cheque cashing, money transfers, and foreign exchange. Balance short-term commercial performance with long-term strategic transformation initiatives. Identify opportunities to increase revenue and profitability through pricing optimization, product enhancements, customer journey improvements, operational efficiencies, and new distribution channels. Partner closely with Marketing to improve customer acquisition, conversion, retention, and lifetime value through optimized campaigns, offers, messaging, and customer experiences. Analyze customer behaviour, product performance, market trends, and competitive activity to uncover actionable insights and recommend data-driven improvements. Evaluate and prioritize new product features, strategic partnerships, vendor relationships, and fintech capabilities that strengthen the customer value proposition and accelerate growth. Lead the development of business cases, financial models, and strategic recommendations to support investment decisions and new product initiatives. Define product requirements and collaborate with Technology, Digital, Operations, and Retail teams to deliver product enhancements and new capabilities. Develop the long-term roadmap for modernizing the fee-based product portfolio, including opportunities to digitize traditionally retail-based services and create seamless omnichannel customer experiences. Monitor key performance indicators, customer feedback, and financial results to identify opportunities for growth, profitability, customer satisfaction, and operational improvements. Present strategic recommendations, product performance updates, and investment proposals to senior leadership. Stay informed on emerging technologies, customer trends, payments innovation, and the competitive landscape to ensure Money Mart remains competitive in a rapidly evolving financial services market. What You Bring: 5–8+ years in product/BA/solution roles; strong discovery, prioritization, stakeholder management; Agile PO experience (must-have) Strong knowledge of Agile methodologies and experience in Agile environments Skilled communicator with excellent presentation and leadership abilities Strong analytical and problem-solving skills, with a customer-first mindset Ability to manage multiple projects and priorities in parallel Proficiency in product management tools such as Jira, Trello, Smartsheet, MS Project, or GanttPRO Collaborative mindset, able to align and work effectively across diverse teams and stakeholders Proven success managing backlogs, leading Agile ceremonies, and delivering customer-facing products Education Bachelor's degree in business, Commerce, Economics, Engineering, or a related discipline. Please note: The salary range for this position is between C$ 127,000 to C$ 135,000 Ready to apply your Product expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together. Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. About MFSG – Our Commitment to Responsible Innovation At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

About Momentum Financial Services Group

Financial Services
1001-5000

For over 40 years, Momentum Financial Services Group has been committed to providing financial solutions that meet the evolving needs of the consumers and business owners in our communities. We rely on our large retail network to provide our customers with diverse financial products such as loans, check cashing, money transfers, and prepaid cards.

We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience, and quality financial products and services.

As the word momentum implies, we want to help our customers get where they need to be. It starts with a moment – an emergency happens, an opportunity arises – and ends, not with an installment loan, but with a way to get back to work or take that next step towards the future. We believe in our customers, and we're here to provide them with a little momentum to build their positive future.

Since we opened our doors in 1979, our goal has been to empower customers to manage their finances and reach their financial goals. We understand that a loan isn't just a loan – it's momentum to achieve a positive future.

We believe in giving back to the communities where we live and work. We proudly contribute over $250,000 annually to charities and non-profit organizations, along with using our time and talent to serve in our local communities throughout Canada and the United States.

Momentum Financial Services Group is a team of more than 2,000 people serving customers throughout Canada and the United States. Our employees' personal and professional goals are important to us. As a result, we offer training programs, competitive benefits packages, personal incentives, and other exciting perks. Visit our corporate website, www.mfsg.com, to learn more about our company and products.

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