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Job Details: Program Manager Jonas Club THE COMPANY Jonas Club Software is a leading provider of integrated club management and payments solutions, supporting over 2,300 clubs globally. As part of the Constellation Software group, we operate with a long-term focus on growth, operational excellence, and delivering high-impact solutions to our customers. Compensation & Role Details: Expected Salary Range: The expected base salary range for this role is between $75,000 - $90,000 CAD depending on experience and qualifications Role Type: New Role AI Disclosure: AI may be used during the hiring process. About the Role We’re looking for a Program Manager who thrives in fast-moving environments and knows how to drive execution across complex, cross-functional initiatives. This role is all about making progress happen — taking ownership of key initiatives, aligning teams, removing blockers, and ensuring work gets delivered and adopted. You’ll operate at the center of Product, Engineering, Operations, Finance, and Support — helping turn priorities into real outcomes. Why This Role is a Strong Opportunity Own and drive high-impact, business-critical initiatives Work across multiple teams and influence outcomes without direct authority High visibility with leadership and cross-functional stakeholders Be part of a team focused on execution and continuous improvement What You’ll Be Responsible For 1) Driving Execution Own delivery of key initiatives from planning through launch Build timelines, identify dependencies, and keep work moving Ensure work delivers against clear business outcomes 2) Unblocking and Problem Solving Identify risks, gaps, and bottlenecks early Proactively remove blockers across teams Step in where things are unclear, stuck, or off-track 3) Cross-Functional Coordination Align Product, Engineering, Operations, Finance, and Support teams Keep stakeholders informed and accountable to commitments Help drive decisions when priorities or trade-offs are unclear 4) Improving How We Work Identify opportunities to improve processes and reduce friction Help standardize workflows and increase consistency across teams Support better rollout and adoption of new initiatives What Success Looks Like (First 6–12 Months) Deliver multiple complex initiatives successfully and on time Reduce delays, handoff issues, and cross-team friction Improve consistency and predictability of delivery Become a trusted “go-to” person for getting things done Help teams move faster with fewer escalations and issues Who You Are 2–5 years experience in program management, operations, consulting, or SaaS environments Proven ability to drive execution across multiple teams Comfortable working in ambiguity and taking ownership of outcomes Strong problem-solving skills with a bias toward action Able to influence and align stakeholders without direct authority Highly organized with strong communication skills Nice to Have (but not required) Experience in payments, fintech, payment processors Understanding of payment processing, gateways and integrations Experience working on technical or system-driven initiatives Exposure to SaaS, platforms, or integrations Experience improving operational processes or delivery models Why Join Us Work on high-impact initiatives that directly affect customers and revenue Be part of a growing, execution-focused organization Join a stable company with long-term vision and strong leadership Competitive compensation, benefits, and flexible hybrid work Business Unit: Jonas Club Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. Is This You ? Jonas Club Software provides innovative, industry leading solutions for the club business. That’s what we do, but how we do it is what matters. Every interaction we have with a client is crucial to their overall experience. These interactions include sales calls, training sessions, support processes, and even the client experience when using our products. To put it simply, in order for us to deliver great client interactions, we need the best people all working together to deliver the ultimate in client experience. This is why we work so hard to find the right people to join our team. Before you apply for an opening with Jonas Club Software, here are a few things that you should know: We’re here for the long term: Jonas Club Software is a subsidiary of Constellation Software Inc. which is publicly traded on the Toronto Stock Exchange (TSX: CSU). This ensures our financial stability, and gives us the ability to focus on long term objectives. We’re expanding: We’re the largest provider of software, communication and service solutions to the club industry, and every year we acquire new clients and deliver innovative solutions. We love employee success: Internal growth is a strong focus within our business. We hire the best, and want to see them succeed. That’s why we love to promote from within, and offer multiple professional development initiatives for our employees. We believe in having fun: Customer Service Excellence Celebration Weeks Departmental Outings Company Holiday Parties Private On-Site Staff Fitness Facility Beach Volleyball Courts Staff Fitness Challenges Much More Jonas Club is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Club is part of a CSI group of companies. << Back to Career Site
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Top Benefits
About the role
Job Details: Program Manager Jonas Club THE COMPANY Jonas Club Software is a leading provider of integrated club management and payments solutions, supporting over 2,300 clubs globally. As part of the Constellation Software group, we operate with a long-term focus on growth, operational excellence, and delivering high-impact solutions to our customers. Compensation & Role Details: Expected Salary Range: The expected base salary range for this role is between $75,000 - $90,000 CAD depending on experience and qualifications Role Type: New Role AI Disclosure: AI may be used during the hiring process. About the Role We’re looking for a Program Manager who thrives in fast-moving environments and knows how to drive execution across complex, cross-functional initiatives. This role is all about making progress happen — taking ownership of key initiatives, aligning teams, removing blockers, and ensuring work gets delivered and adopted. You’ll operate at the center of Product, Engineering, Operations, Finance, and Support — helping turn priorities into real outcomes. Why This Role is a Strong Opportunity Own and drive high-impact, business-critical initiatives Work across multiple teams and influence outcomes without direct authority High visibility with leadership and cross-functional stakeholders Be part of a team focused on execution and continuous improvement What You’ll Be Responsible For 1) Driving Execution Own delivery of key initiatives from planning through launch Build timelines, identify dependencies, and keep work moving Ensure work delivers against clear business outcomes 2) Unblocking and Problem Solving Identify risks, gaps, and bottlenecks early Proactively remove blockers across teams Step in where things are unclear, stuck, or off-track 3) Cross-Functional Coordination Align Product, Engineering, Operations, Finance, and Support teams Keep stakeholders informed and accountable to commitments Help drive decisions when priorities or trade-offs are unclear 4) Improving How We Work Identify opportunities to improve processes and reduce friction Help standardize workflows and increase consistency across teams Support better rollout and adoption of new initiatives What Success Looks Like (First 6–12 Months) Deliver multiple complex initiatives successfully and on time Reduce delays, handoff issues, and cross-team friction Improve consistency and predictability of delivery Become a trusted “go-to” person for getting things done Help teams move faster with fewer escalations and issues Who You Are 2–5 years experience in program management, operations, consulting, or SaaS environments Proven ability to drive execution across multiple teams Comfortable working in ambiguity and taking ownership of outcomes Strong problem-solving skills with a bias toward action Able to influence and align stakeholders without direct authority Highly organized with strong communication skills Nice to Have (but not required) Experience in payments, fintech, payment processors Understanding of payment processing, gateways and integrations Experience working on technical or system-driven initiatives Exposure to SaaS, platforms, or integrations Experience improving operational processes or delivery models Why Join Us Work on high-impact initiatives that directly affect customers and revenue Be part of a growing, execution-focused organization Join a stable company with long-term vision and strong leadership Competitive compensation, benefits, and flexible hybrid work Business Unit: Jonas Club Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. Is This You ? Jonas Club Software provides innovative, industry leading solutions for the club business. That’s what we do, but how we do it is what matters. Every interaction we have with a client is crucial to their overall experience. These interactions include sales calls, training sessions, support processes, and even the client experience when using our products. To put it simply, in order for us to deliver great client interactions, we need the best people all working together to deliver the ultimate in client experience. This is why we work so hard to find the right people to join our team. Before you apply for an opening with Jonas Club Software, here are a few things that you should know: We’re here for the long term: Jonas Club Software is a subsidiary of Constellation Software Inc. which is publicly traded on the Toronto Stock Exchange (TSX: CSU). This ensures our financial stability, and gives us the ability to focus on long term objectives. We’re expanding: We’re the largest provider of software, communication and service solutions to the club industry, and every year we acquire new clients and deliver innovative solutions. We love employee success: Internal growth is a strong focus within our business. We hire the best, and want to see them succeed. That’s why we love to promote from within, and offer multiple professional development initiatives for our employees. We believe in having fun: Customer Service Excellence Celebration Weeks Departmental Outings Company Holiday Parties Private On-Site Staff Fitness Facility Beach Volleyball Courts Staff Fitness Challenges Much More Jonas Club is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Club is part of a CSI group of companies. << Back to Career Site