About the role
Role: QA Lead Location: Toronto, ON(Remote) Type: Contract Rate: CAD60/hr - CAD70/hr
Job Description:
Lead end-to-end test planning and execution for Guidewire PolicyCenter, ClaimCenter, and BillingCenter implementations. Validate auto and property insurance processes including online submissions, new business, renewals, endorsements, and policy administration. Design detailed functional, integration, and end-to-end test scenarios covering rating, underwriting, and policy lifecycle workflows. Develop reusable test cases, test suites, and test data to improve regression coverage and reduce production defects. Coordinate System Integration Testing (SIT) across Guidewire and connected systems such as document generation, payment processing, and external data providers. Execute System Testing (ST) and User Acceptance Testing (UAT), ensuring thorough defect identification and documentation. Perform defect root cause analysis and collaborate with development and configuration teams to improve application stability. Create and maintain quality metrics dashboards including defect trends, test execution progress, coverage status, and release readiness indicators. Validate compliance with regulatory requirements, underwriting guidelines, and business rules for Property & Casualty insurance products. Partner with business analysts, product owners, and operations teams to refine requirements and acceptance criteria. Support hybrid delivery teams by coordinating testing activities, managing dependencies, and ensuring effective communication. Drive continuous improvement initiatives for testing standards, frameworks, and best practices. Mentor junior testers on Guidewire functionality, insurance domain knowledge, and structured testing methodologies. Maintain comprehensive test evidence, documentation, and repositories to support audits, compliance reviews, and future project reuse. Demonstrate and communicate the business value of quality assurance activities and testing outcomes. Qualifications Extensive hands-on experience with Guidewire PolicyCenter, ClaimCenter, and BillingCenter testing. Strong knowledge of Guidewire configuration validation, workflow testing, and integration verification. Deep understanding of Property & Casualty insurance, including: Online submissions New business processing Policy servicing Renewals Cancellations Proven experience designing and executing: Functional Testing Integration Testing Regression Testing User Acceptance Testing (UAT) Ability to interpret insurance product specifications, rating rules, and business requirements and convert them into effective test scenarios. Experience working in hybrid delivery environments using collaborative tools for planning, tracking, and knowledge sharing. Proficiency with test management and defect tracking tools. Strong understanding of test design techniques, traceability, coverage analysis, and quality reporting. Ability to present testing insights and quality metrics to senior stakeholders and leadership teams. Preferred experience supporting large-scale Property & Casualty insurance transformation programs using the Guidewire suite. Demonstrated track record of improving release quality, customer satisfaction, and operational efficiency through effective testing practices.
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com
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About the role
Role: QA Lead Location: Toronto, ON(Remote) Type: Contract Rate: CAD60/hr - CAD70/hr
Job Description:
Lead end-to-end test planning and execution for Guidewire PolicyCenter, ClaimCenter, and BillingCenter implementations. Validate auto and property insurance processes including online submissions, new business, renewals, endorsements, and policy administration. Design detailed functional, integration, and end-to-end test scenarios covering rating, underwriting, and policy lifecycle workflows. Develop reusable test cases, test suites, and test data to improve regression coverage and reduce production defects. Coordinate System Integration Testing (SIT) across Guidewire and connected systems such as document generation, payment processing, and external data providers. Execute System Testing (ST) and User Acceptance Testing (UAT), ensuring thorough defect identification and documentation. Perform defect root cause analysis and collaborate with development and configuration teams to improve application stability. Create and maintain quality metrics dashboards including defect trends, test execution progress, coverage status, and release readiness indicators. Validate compliance with regulatory requirements, underwriting guidelines, and business rules for Property & Casualty insurance products. Partner with business analysts, product owners, and operations teams to refine requirements and acceptance criteria. Support hybrid delivery teams by coordinating testing activities, managing dependencies, and ensuring effective communication. Drive continuous improvement initiatives for testing standards, frameworks, and best practices. Mentor junior testers on Guidewire functionality, insurance domain knowledge, and structured testing methodologies. Maintain comprehensive test evidence, documentation, and repositories to support audits, compliance reviews, and future project reuse. Demonstrate and communicate the business value of quality assurance activities and testing outcomes. Qualifications Extensive hands-on experience with Guidewire PolicyCenter, ClaimCenter, and BillingCenter testing. Strong knowledge of Guidewire configuration validation, workflow testing, and integration verification. Deep understanding of Property & Casualty insurance, including: Online submissions New business processing Policy servicing Renewals Cancellations Proven experience designing and executing: Functional Testing Integration Testing Regression Testing User Acceptance Testing (UAT) Ability to interpret insurance product specifications, rating rules, and business requirements and convert them into effective test scenarios. Experience working in hybrid delivery environments using collaborative tools for planning, tracking, and knowledge sharing. Proficiency with test management and defect tracking tools. Strong understanding of test design techniques, traceability, coverage analysis, and quality reporting. Ability to present testing insights and quality metrics to senior stakeholders and leadership teams. Preferred experience supporting large-scale Property & Casualty insurance transformation programs using the Guidewire suite. Demonstrated track record of improving release quality, customer satisfaction, and operational efficiency through effective testing practices.
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com