SAP S/4HANA IS-U FICA / Collections Subject Matter Expert (SME)
About the role
Role: SAP S/4HANA IS-U FICA / Collections Subject Matter Expert (SME) Location: Toronto, ON Work Model: Hybrid / Onsite Experience: 12+ Years Job Summary We are seeking an experienced SAP S/4HANA IS-U FICA / Collections SME with deep expertise in Collections, Dunning, and Revenue Recovery within the Utilities sector. The ideal candidate will lead advisory workshops, define the Target Operating Model (TOM), design end-to-end collections processes, and support S/4HANA transformation initiatives. Key Responsibilities Serve as the SME for SAP S/4HANA IS-U FICA Collections & Dunning. Lead business workshops, gather requirements, and define the Target Operating Model (TOM) for Collections. Design end-to-end Collections, Receivables, Dunning, and Revenue Recovery processes aligned with SAP best practices. Conduct L1–L3 process mapping, Fit-Gap analysis, BRDs, and requirement traceability. Recommend automation and modernization opportunities for S/4HANA transformations. Design integrations with SAP IS-U Customer Service, Billing, FI/CO, Credit Management, CRM/CX, Payment Gateways, and External Collection Agencies. Collaborate with technical teams on interfaces, APIs, workflows, enhancements, and data migration. Required Skills & Experience 12+ years of SAP IS-U experience, including 8+ years specializing in FI-CA Collections & Dunning. Strong expertise in: SAP IS-U FI-CA Collections Management & Dunning Promise-to-Pay, Installment Plans, Security Deposits Payment Processing, Returns, Write-offs & Recovery Interest Calculation, Correspondence Framework, Mass Activities Open Item Management & Business Partner Integration Experience defining Target Operating Models (TOM) and leading advisory engagements. Multiple end-to-end SAP S/4HANA IS-U/FICA implementation or transformation projects. Strong understanding of Utilities Customer-to-Cash (C2C) processes. Experience with solution design, process mapping, Fit-Gap analysis, and stakeholder workshops. Education Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
About Querentia
At Querentia we understand the intricacies of the job search or job transition process can get quite overwhelming and hence, we are here to help!!! We also take pride in providing cutting-edge top-notch Jobs, Professional Resume Services, and training applicants to perform excellently in job interviews.
At Querentia we care a lot and love to see people succeed; we are happy to evaluate resumes for New Tech immigrants and help with job search and networking AT NO COST, yes for FREE!!!
Take the crucial step to land your dream job. Connect with me @seema@querentia.com or visit us at www.querentia.com and let's take your career to the next level.
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SAP S/4HANA IS-U FICA / Collections Subject Matter Expert (SME)
About the role
Role: SAP S/4HANA IS-U FICA / Collections Subject Matter Expert (SME) Location: Toronto, ON Work Model: Hybrid / Onsite Experience: 12+ Years Job Summary We are seeking an experienced SAP S/4HANA IS-U FICA / Collections SME with deep expertise in Collections, Dunning, and Revenue Recovery within the Utilities sector. The ideal candidate will lead advisory workshops, define the Target Operating Model (TOM), design end-to-end collections processes, and support S/4HANA transformation initiatives. Key Responsibilities Serve as the SME for SAP S/4HANA IS-U FICA Collections & Dunning. Lead business workshops, gather requirements, and define the Target Operating Model (TOM) for Collections. Design end-to-end Collections, Receivables, Dunning, and Revenue Recovery processes aligned with SAP best practices. Conduct L1–L3 process mapping, Fit-Gap analysis, BRDs, and requirement traceability. Recommend automation and modernization opportunities for S/4HANA transformations. Design integrations with SAP IS-U Customer Service, Billing, FI/CO, Credit Management, CRM/CX, Payment Gateways, and External Collection Agencies. Collaborate with technical teams on interfaces, APIs, workflows, enhancements, and data migration. Required Skills & Experience 12+ years of SAP IS-U experience, including 8+ years specializing in FI-CA Collections & Dunning. Strong expertise in: SAP IS-U FI-CA Collections Management & Dunning Promise-to-Pay, Installment Plans, Security Deposits Payment Processing, Returns, Write-offs & Recovery Interest Calculation, Correspondence Framework, Mass Activities Open Item Management & Business Partner Integration Experience defining Target Operating Models (TOM) and leading advisory engagements. Multiple end-to-end SAP S/4HANA IS-U/FICA implementation or transformation projects. Strong understanding of Utilities Customer-to-Cash (C2C) processes. Experience with solution design, process mapping, Fit-Gap analysis, and stakeholder workshops. Education Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
About Querentia
At Querentia we understand the intricacies of the job search or job transition process can get quite overwhelming and hence, we are here to help!!! We also take pride in providing cutting-edge top-notch Jobs, Professional Resume Services, and training applicants to perform excellently in job interviews.
At Querentia we care a lot and love to see people succeed; we are happy to evaluate resumes for New Tech immigrants and help with job search and networking AT NO COST, yes for FREE!!!
Take the crucial step to land your dream job. Connect with me @seema@querentia.com or visit us at www.querentia.com and let's take your career to the next level.