Salary Range: $50,000 - $55,000 Who we are: Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships – we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions. We pride ourselves on understanding our clients’ needs and finding innovative, bespoke solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We’re looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices. Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions. We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. CG provides an accessible candidate experience. If you need any accommodations throughout the interview process and beyond, please let us know. Our Canadian operation, Canaccord Genuity Corp., is currently seeking an individual with strong administrative and customer service skills to join their team. Excellent organizational, communication, research and computer skills are essential for this role. The successful candidate must be able to prioritize and manage a complex workload as well as be able to work overtime as required. Responsibilities: Process delivery of physical securities with competing deadlines and SLA obligations. Research and process securities stock transfer requests Process GIC transfer requests, both internal and external transfers Secondary support in the research and processing of Estate and Legal transfer requests. Actively respond to broker inquiries pertaining to stock transfer requests in a timely manner. Regularly and effectively liaise with 3rd parties, i.e. issuers, transfer agents, legal counsels and other brokerage firms/custodians regarding research for securities transfer requests. Ensure all stock transfer control accounts are reconciled, and positions accounted for, in order to meet month end audit requirements. Follow up on aging stock transfer and GIC transfer requests Provide backup for processing deposit/withdrawal, account transfer-out and dated legend requests as needed. Provide excellent customer service to all internal and external customers (i.e. Clients, Investment Advisors and Investment Advisor Assistants). Attend to the securities counter as needed Assist other members of the Securities team and provide vacation relief as required. Perform additional responsibilities or projects as assigned. Be adaptable to a rapidly changing work environment Skills & Qualifications: 2 to 3 years’ experience in an administrative role within the financial industry is an asset. Proven accountability and conscientiousness. Experience working with physical certificates, particularly stock transfer or GIC transfer requests, is an asset. Strong data entry skills (must be accurate and efficient). Detail-oriented, with the ability to work effectively under pressure. Excellent prioritization and organizational skills. Self-motivated, enthusiastic and a quick learner. Excellent verbal and written communication skills, with strong client service skills. Ability to work effectively in a team environment, and willing to assist team members as required. Flexible and adaptable to change. Flexible, reliable and availability to work overtime as required; Proficiency with MS Word, Excel and Outlook. Ability and willingness to learn new systems applications. Working knowledge of Dataphile Desktop is an asset #LI-VP1 #LI-Onsite #INDHP All applications will be held in strict confidence. In order to be considered for employment, candidates selected for interviews will be required to show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions. Protecting your online safety: Canaccord Genuity and its affiliates do not use text messages for recruitment purposes. If you have received a text message claiming to be from CG or an authorized representative regarding job recruitment, please treat as fraudulent and do not respond. We wish to thank all candidates for their interest but only those applicants selected for an interview will be contacted. No phone calls please. Thank you for your understanding. Through its principal subsidiaries, Canaccord Genuity Group Inc. (“Company”) is a leading independent, full-services financial firm, with operations in two principal segments of the securities industry: wealth management and capital markets Since its establishment in 1950, the Company has been driven by an unwavering commitment to building lasting client relationships. We achieve this by generating value for our individual, institutional and corporate clients through comprehensive investment solutions, brokerage services and investment banking services. The Company has Wealth Management offices located in Canada, the UK, Guernsey, Jersey, the Isle of Man and Australia. Canaccord Genuity, the international capital markets division, operates in North America, UK & Europe, Asia, Australia and the Middle East.