Position Title: Intermediate Technology Specialist, Quality (Quality Assurance Analyst, Intermediate)
Reports To: Technology Manager
Department: IT - Savings and Retirement
Term: Temporary Full-Time, Twelve (12) Month Contract

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: Equitable is growing! We are seeking a strong, dynamic and talented individual to join our team of professionals in the capacity of Intermediate Technology Specialist, Quality, who is looking for an opportunity to bring in testing expertise in both manual and automated testing. This individual will work across agile teams to ensure our applications meet functional, performance and coding standards. This role requires the application of industry best practices for application and software quality testing.

Intermediate Technology Specialist, Quality covers a specialized area dedicated to high-quality application and solution delivery for applications supporting the Savings and Retirement (S&R) line of business. Related activities will include planning, developing, coordinating, and participating in the full suite of testing activities including functional, system integration, and end-to-end testing activities for S&R Core Applications & Systems.

What you will be doing:

• Help to establish an automated testing framework within Core Systems
• Create and execute Test Strategies, Test Plans and Test Cases.
• Perform automated and manual testing.
• Lead/Assist with test analysis and participate in technical analysis meetings.
• Identify and document defects until resolution.
• Work on production support tickets to ensure their resolution and that it meets our business partners requirements.
• Effectively communicate and explain defects to team members, assist team in bug fixes.
• Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions.
• Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality Standards.
• Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies.
• Participate in on call rotation for off-hours support of nightly batch processing

What you will bring:

• Bachelor's degree in computer science, College diploma or equivalent work experience
• 3-5 years of experience with Software testing practices such as test planning, test execution and defect tracking.
• 2 years of experience in test automation.
• Sound knowledge of QA practices, tools, methodology and processes.
• Relevant experience with testing tools such as Azure DevOps and automation tools such as Selenium, Postman, Robot Framework, Playwright, etc.
• Knowledge of C#, JavaScript, Python
• Experience with XML file manipulation, SQL and GITHUB.
• Ability to work both independently and as part of a team.
• Self-motivated, detail-oriented, proactive, and collaborative.
• Awareness and understanding of cultural diversity.
• Experience in Agile and knowledge of CI/CD will be an asset.
• Have or working towards QA Certification considered an asset.
• Experience with Enterprise Job Scheduling apps, like ActiveBatch, an asset

What's in it for you:

• A healthy work-life balance with employee wellness top of mind
• We value open, honest communication between team members, challenging each other to continually improve
• Employee resource groups that support an inclusive work environment
• An onsite full-service cafeteria with a variety of daily options
• Regular EQ Together events focused on company togetherness and collaboration

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

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