Trade Officer

What is the Opportunity?

The Trade Officer supports with end to end processing of Trade Finance product i.e. Guarantees/Standby Letter of Credit .The competence with which the incumbent's duties are carried out has a major impact on operational, financial and on the reputation risks of the RBC globally and on its clients.

What will you do?

• Responsible for end to end processing/release function such as issuing/amendment, demand checking and cancellations.

• Manage internal and external client relationships from a service perspective, including direct client interactions where appropriate.

• Exercise diligence in complying with operational risk policies and guidelines.

• Performs checks and release on Guarantees/Standby Letters of credit within delegated authorities

• Continuously review and prioritize work flow, work load & volumes, ensure all incoming work is process timely and attend to daily WIP reports to avoid any unattended items, and proactively manage escalated items to satisfactory resolution

• Responsible to Monitor Generic E-Mail Box and attend/respond for the end to end transaction.

• Provides consistent service within established Client Service Commitments/Service Partner Commitments and seeks to improve the quality, timeliness and consistency of responses to clients

• Comply with Anti-Money Laundering guidelines and policies, Trade Restricted Countries and Risk Approval processes

What do you need to succeed?

Must-have:

• Knowledge of product rules set by ICC (UCP 600; ISP98, URDG758, ISBP)

• Trade software such as Trade 360 (T360)

• 3 - 5 years Trade processing knowledge with a good knowledge of document verification process

• Previous Customer Service experience

Nice-to-have:

• Certified Document Credit Specialist (CDCS)

• Knowledge of SWIFT payment and L/C message types (MT700, 100 and 400 series)

• FITT Diploma

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

#LI-Hybrid

#LI-POST

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