Sr. Manager Operational Risk US - Gft

What is the opportunity?

Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

In this hands-on role, you will Manage and provide subject matter expertise on technology risk control and advisory services to Global Functions Technology (GFT) US portfolio. Services include Operational risk analysis, risk & compliance reporting, risk awareness & advisory, audit and regulatory liaison. You will assess and manage to ensure on-going compliance with rapidly evolving technology management policies & standards.

You will be a member of the GFT Risk & Governance Management team which is collectively responsible for compliance to all risk items of over 300 production applications. You will have ample opportunity to develop your professional skills and positively influence technology and cyber risk practices across RBC’s Global Functions Technology (GFT) group.

What will you do?

• Identify and assess IT & operational risks across a large & diverse portfolio of applications, of which a large number are subject to stringent SOX & SOC1 control standards

• Test Controls and document results/conclusions specific to MRA requests, Bank examinations, and/or any Regulatory requests

• Monitor and report on risk exposures, including leading Archer approval Findings

• Support GFT SMT management on the appropriate treatment of technology risks

• Raise awareness of IT & operational risk, including design and roll-out of tailored IT risk education programs

• Develop an understanding of best risk & control practices by maintaining a professional network across specialist teams such as Cyber Security, Group Risk Management and Internal Audit; act as GFT’s ‘point of contact’ for these teams

• Contribute to the development of IT risk competencies, practices and outcomes across GFT

• Create RCSA(s) for the US portfolio

What do you need to succeed?

Must-have

• Degree level education plus a relevant qualification in risk & information systems control (e.g. CRISC) or cybersecurity (e.g. CISSP) or (e.g. CISA)

• Passion for technology risk management and a desire to continually develop personal and team knowledge

• Thorough understanding of IT service management frameworks such as ITIL or COBIT

• Experience managing multiple projects or internal service delivery, including service level management, process design and skills development planning.

• Excellent written & verbal communication skills, with the ability to convey complex technical concepts to general IT and business managers.

Nice-to-have

• Post graduate qualification in computing or cybersecurity or Information technology

• Internal or external IT audit qualification and experience; Operational Risk Management

• Familiarity with DevOps & Cloud concepts, processes, and tooling, ORM Framework, Audit; Access and change management processes; SOX/SOC1

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Work in a dynamic, collaborative, progressive, and high-performing team

• Ability to make a difference and lasting impact on operational risk management

• Opportunities to do challenging work, engaging with a diverse set of established and emerging technologies

• Build an extensive professional network and exert influence beyond a narrow role mandate

• Support for professional development, including obtaining industry-standard qualifications

• Leaders who support your development through coaching and managing opportunities

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.

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