Senior Manager, Digital Identity Management, Global Transaction Banking

Requisition ID: 197369

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB's comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
As our Senior Manager Digital Identity Global Transaction Banking (GTB), you will help lead our multi-year Customer Identity Access Management modernization program. This role is accountable for the Identity and Access Management, Privileged Access Management, Governance and Administration space. These transformational priorities will deliver outcomes for a unified and enhanced authentication experience which includes single-sign on (SSO) to our partner channels. Your role will bring together stakeholders to integrate technology across multiple channels, business groups, geographies and customer segments and ensure alignment with business goals.

What You'll Do:

• Develop an enterprise strategy for Identity and Access Management while ensuring scalability, dependability, flexibility and security for ScotiaConnect 1.0.
• Responsible for the establishment and maintenance of user identification, Access, Governance and Audit Management Framework that ensures a comprehensive, requirements-driven approach to planning, implementation, administration, operations, measurement, and communication.
• Work across teams to document and share authentication best practices for clients.
• Ensure overall IT strategy and architecture plans, corporate security and operational standards are translated into customer solutions for authentication.
• Lead the planning, design, implementation, deployment, and maintenance of the authentication platform.
• Identify and validate business solutions for access management for digital channels (web & mobile).
• Partner closely with Technology, Identity Management, Fraud, Security and Business teams to lead product development efforts.
• Define security features and standards (Auth0) across all devices e.g. OTP, SMS, Voice etc.
• Work closely with digital fraud prevention to reduce risk for bank and its customers through enhanced authentication protocols.
• Conduct pre-release ceremonies which could include sprint reviews, demos, showcases to certify the release as production ready.
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance).
• Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks.

What You'll Bring:

• Education at the bachelor or master level in Computer Science or equivalent technology related experience
• 3-5+ years of experience in digital product management with specialty in digital access and identity
• Several years of experience in digital payments industry either for consumers, businesses or public authorities
• Passion for understanding customer needs and demonstrated ability to build digital payment products
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Excellent knowledge and relevant experience in security domains related to Identity and Access Management and Operations.
• Superior problem solving and decision-making skills to resolve work issues with the ability to work under pressure in a dynamic environment
• Strong experience in product development, agile processes and project management
• Strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors
• Proven success in collaborating with cross-functional teams, influencing and driving decisions
• Proven track record of managing risk and controls
• Experience in online payments including digital wallets and money movement
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Previous experience with Auth0 an asset

Interested?
If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?
Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.