Requisition ID: 196965
Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.
As Canada's leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.
Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!
What you will be doing:
As the Head, Fraud Management & Collections, you will report to the Executive Vice President and Chief Executive Officer (CEO) at Tangerine. You will have the overall accountability for the strategic direction, leadership and oversight for Fraud Management, Fraud Operations, and Credit and Collection Strategy in Tangerine, ensuring business strategies, plans and initiatives are in compliance with governing regulations, internal policies and procedures. You will be accountable for the development of Tangerine's fraud prevention and detection strategies, policies and programs across its broad base of products and delivery channels, as well as initiatives to safeguard the reputation of Tangerine, maintain customer confidence and minimize losses to the Bank. You will also continue to evolve the Fraud Management and Operations strategy to mitigate fraud risk and fraud loss.
Is this role right for you? In this role, you will:
Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
What's in it for you?
*Tangerine employees participate in Scotiabank's pension & benefits programs (available to permanent employees)
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Location(s): Canada : Ontario : Toronto
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.