Business Resilience Senior Manager

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Senior Manager, Business Resilience reports to the Managing Director, Corporate Services within the Legal and Enterprise Corporate Affairs Department. The Senior Manager, Business Resilience is responsible for managing the Business Resilience Management ("BRM") program delivery and direction across the TMX Enterprise, and in doing so will assist TMX business units and corporate functions to ensure their business continuity, disaster recovery and crisis management plans are current and effective.

Department Overview:

TMX Group's Legal and Enterprise Corporate Affairs (LCA) provides centralized legal, corporate services, compliance management and government affairs services across the organization. The LCA team is a high-performing team with offices in Toronto, Montreal, Vancouver and London and is responsible for providing TMX Group and its subsidiaries with the full suite of legal and corporate affairs services they need to support and develop their businesses.

Role Summary:

The Senior Manager, Business Resilience reports to the Managing Director, Corporate Services within the Legal and Enterprise Corporate Affairs Department. The Senior Manager, Business Resilience is responsible for managing the Business Resilience Management ("BRM") program delivery and direction across the TMX Enterprise, and in doing so will assist TMX business units and corporate functions to ensure their business continuity, disaster recovery and crisis management plans are current and effective.

Key Accountabilities:

• Provide thought leadership, ideas and support to enable and advance the BRM program to ensure an appropriate state of readiness across the TMX Enterprise.

• Support the lines of businesses and corporate functions with identification of business resilience risk exposures through facilitation of risk assessments and analysis of applicable contingency and recovery plans to identify opportunities to enhance their business resilience performance.

• Assist business leads to prioritize business resilience objectives by providing useful feedback while maintaining a proper balance between partnership and effective challenge around their resiliency objectives.

• Help lead and support the development and delivery of enterprise-wide BRM communication and training initiatives.

• Apply the enterprise risk appetite, identify opportunities and deliver solutions to continuously improve the program and drive efficiency through regular and robust BRM exercising.

• Take initiative to monitor industry changes and represent TMX Group in industry BRM working groups and initiatives as required.

• Liaise with colleagues within Internal Audit, Global Technology Services and various TMX business units to provide suitable communication of the BRM Program within TMX and among appropriate external parties (i.e Regulators, participants, vendors etc).

• Build trusting relationships with business partners by demonstrating solid and practical understanding of BRM techniques, following through on commitments and behaving with integrity.

• Supporting the Security Operations Supervisor and the Information Security office in threat risk monitoring and assessments of potential emerging risks that could potentially impact TMX business.

• As a Crisis Management Team alternate, support the Head, Business Resilience and Physical Security for Crisis Coordination and Response

Skills and Experience:

Must Haves:

• University degree in business and/or College Diploma in Business Continuity Management/Emergency Management

• Certified Business Continuity Professional (CBCP) or Member Business Continuity Institute (MBCI) preferred

• Strong understanding of Crisis Management Response

• Understanding of critical infrastructure such as information technology, cyber resilience, tele- communications and power infrastructures

• A minimum of 7 to 10 years experience in the field of BRM, including hands-on BRM program strategy and plan development, implementation, testing and maintenance skills

• Demonstrated leadership skills

• Adaptable to change, with an ability to work effectively under pressure and in crisis situations; experience in managing actual crisis situations is an asset

• Experience in managing relationships across multiple business units

• Knowledge of the financial services sector

• Strong communication and interpersonal skills

• Ability to understand new business processes, evaluate risks and identify potential business impacts

• Detail-oriented, but also able to conceptualize strategies for implementation of integrated solutions

• Excellent planning, organizational and execution skills

• Superior verbal and written communication skills

• Excellent analytical and problem-solving skills

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.