DESCRIPTION
Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?
In this role, you will work closely with Amazon's Last Mile transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. You will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to senior leadership, and partner with cross-functions teams to design workflows in support of risk-reduction activities. You will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions.
This position requires the ability to travel periodically.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP
Key job responsibilities
• Ability to define, develop, and implement risk programs and drive improvements quantified with metrics.
• Ability to lead, monitor and drive projects through to completion on time.
• Ability to establish successful partnerships with internal and external teams to execute both tactical and strategic initiatives.
• Demonstrable excellent communication skills (written and verbal), preferably in both English and French.
• Demonstrable problem-solving skills using data and insights to drive both tactical and strategic business decisions.
A day in the life
The Audit & Compliance Mgr. will set program objectives, assign appropriate metrics that measure success, and drive business changes to reduce risk. The individual will oversee inspection activities including consulting with carrier partners on corrective action plans and associated remediation. The individual will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions.
About the team
Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 16 regions. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.
We are open to hiring candidates to work out of one of the following locations:
Toronto, ON, CAN
BASIC QUALIFICATIONS
- Bilingual in French and English. Proficient in reading, writing and speaking in both languages.
- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelor's degree or equivalent
- Experience handling confidential information
PREFERRED QUALIFICATIONS
- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.