Business Solution Analyst
Job ID: 7972
Working Business Language: English (This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English.)
Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $67,000 - $85,000. Candidates with salary expectations outside of the range are still encouraged to apply.
About Us
At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto, ON; Kitchener, ON; Thunder Bay, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS
The Wawanesa Mutual Insurance Company (“Wawanesa Mutual”), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. To learn more visit wawanesa.com.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
Under general supervision the Business Solution Analyst will assist the Business Development Department in growing/managing/supporting the business relationships both internally and externally. Providing both administrative support, project support and a high level of customer service to business development representatives, internal stakeholders and our broker partners.
Job Responsibilities
- Maintain good relations, in particular with both internal stakeholders and broker partners. Liaise with Exec Office, as a subject matter expert, to assist with (but not limited to): Financial Reporting, Collaborate on training and education.
- Collaborates with the Project Manager, the Business Partner, Systems Analysts and Systems Support Analysts to develop business cases, high level plans and project closure documents.
- Participates in meetings as required to support the Business Partners in the communication and promotion of IMTD services and products.
- Keeps informed of key initiatives, proposals, and requirements of each client group Executes the initiatives identified in the vision and strategy defined by IMTD and senior leadership to drive high quality content across the organization.
- Provide regional support and coordinate with Insurance Solutions on new product development, marketing, and communications initiatives.
- Acts As a liaison between Wawanesa and our brokers to ensure flow of communication and assist in solving any company/brokerage concerns.
- Maintain the brokerage relationship with small regional broker partners which includes sharing production results, assist in setting and achieving growth and marketing plans based on individual brokerage plans and regional goals, and assessing a brokerages benefit or risk to regional goals.
- Compile information, organize and disseminate reports for internal and external audiences Work effectively with all departments and provide support to achieve regional plans and goals. Maintain various databases/CRM to ensure information is accurate and current.
- In collaboration with the Broker Development Manager, develop and implement processes and procedures for the BD team.
- Participates in meetings as required to support the BD in the communication and promotion of regional goals.
- Analyze, identify, and develop growth strategies that align to regional and corporate plans and goals.
- Research marketplace, products, brokerages, and competitors and ensure that the BD team is kept up to date with key information.
- Maintain and organize existing shared drive folders to keep folders up to date and archive items no longer utilized.
- Receive, distribute, and ensure timely response to all inquiries and service request.
- Provide general administrative support inclusive of managing shared calendars, scheduling appointments, and coordinating events, training and education.
- Distribute and assist with the development of promotional materials.
- Perform other duties as assigned.
Qualifications
- 5 years’ experience in administrative support and customer service experience
- High proficient in Microsoft Office in particular with; Excel, PowerPoint and CRM software
- Strong client service orientation with the ability to take responsibility for client needs to ensure successful interactions.
- Excellent attention to detail with the ability to conduct reviews of information carefully and comprehensively.
- Excellent analytical, and problem solving with the ability to select and implement best solutions
- Strong ability to multi-task and monitor progress to meet deadlines Effective and clear verbal and written communication skills.
- Proactive planning and organizing skills with the ability to monitor performance and results. Insurance Designation (or working towards designation) would be considered an asset.
- Post-secondary education in; Business, Marketing, Communications, or a relatable field would be considered an asset.
Wawanesa is proud to be one of Manitoba’s Top Employers, a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!
Diversity, Equity & Inclusion
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Disability or medical-related accommodations are available upon request throughout all aspects of the recruitment and selection process. Candidates requiring reasonable accommodations may contact, in confidence, jobs@wawanesa.com.
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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