Regulatory & Business Operations Administrator (Hybrid)

We're searching for a Regulatory and Business Operations Administrator (Hybrid). Are you searching for new possibilities?

Discover what's possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

Expected Compensation: The expected hourly hiring range for this role is $21.74 to $27.18 with a 21-to-30-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

As a Regulatory and Business Operations Administrator, under the direction of Operations management, you'll be responsible for participating in the development, support, and execution of insurance operations projects as well as daily operational tasks in the support of our branch teams. If you are located in BC's lower mainland, we offer a hybrid work environment from our new, conveniently located head office at King George Hub, Surrey.

Interested in learning more?

Why you'll love Westland:

• An open, flexible, and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds

• Total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
  
  

Why we'll love You:

• You are forward-looking, with experience in insurance systems and operational issues
• 3 to 5 years of related insurance branch or administration experience

• You have a passion for continuous improvement and the innate ability to identify value added initiatives
• Building authentic relationships and seamless member experiences comes naturally to you
• Solid experience in MS Office products with intermediate skills in Excel

Once here, you'll:

• Serve as a go-to resource and point of contact for branch staff inquiries regarding insurance systems and operational issues
• Perform various systems-related tasks, including configuration, onboarding/offboarding, and password resets for insurance-related systems
• Utilize analytical thinking to ensure tasks are executed efficiently, with a comprehensive understanding of their impact on the organization as a whole
• Ensure compliance with all audit and risk management requirements, as well as internal policies
• Fulfill administrative duties as needed to support organizational goals

Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca