Portfolio Manager (Surgical)

About this Opportunity at Fraser Health

The Health Informatics – Clinical Ancillary Services portfolio has an 18-month temporary Portfolio Manager, Health Informatics position available to support our Surgical, Anesthesia, and Medical Device Reprocessing (MDR) areas within Fraser Health.

As a key member of the leadership team, you will lead a busy portfolio with multiple enterprise level applications used within the surgical and MDR departments across 12 acute care hospitals. Within this portfolio you will be play a key role in innovative initiatives in partnership with clinicians, digital patient and provider experience teams as well as with vendors.

Utilize your consulting, clinical workflow knowledge in the surgical journey, expert project planning and management skills as you work with highly skilled colleagues and make a difference in healthcare and patient outcomes. This challenging and rewarding experience will demand your best and allow you to grow and contribute in a meaningful way to the success of the program, and to the community at large. Be part of the team that innovates the future of health care!

Why Fraser Health?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000+ staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Be part of a collaborative, dynamic team as you:

1. Oversee the implementation and uptake of specialized electronic clinical solutions used by Surgical, Anesthesia, and Medical Device Reprocessing clinical areas within Fraser Health.
2. Develop, lead and mentor a team of staff that are responsible for a variety of activities, including: supporting the deployment of clinical applications and IT infrastructure projects, providing operational support for systems, developing training materials, and conducting training to end users.
3. Act as a liaison with clinical leadership within the assigned portfolio to support the clinical area’s technical needs, while adhering to best practices in information technology and change management.
4. Utilize your demonstrated knowledge of health informatics, business processes, technologies and applications.
5. Translate clinical and business needs into application requirements based on a thorough knowledge of all components of project management processes and the systems development life cycle.
6. Create strategies to improve operational support and sustainment of enterprise systems within the portfolio.
7. Oversee procurement projects and manage contracts and relationships with vendors for enterprise systems.
8. Foster a supportive environment through engagement, innovation, individual and team achievements.

Are you motivated to join our team? We will be looking for you to have the following:

• Bachelor's degree in Health Informatics, Health Information Science, Computer Science, Software Engineering, Business or related field.
• Seven (7) years of related experience in a large complex organization including at least three (3) years' experience as a Project Manager.
• Including two (2) years providing leadership to a variety of large project teams

An asset to this role would be:

• Experience with health and corporate information systems
• Experience with financial management for projects
• Experience supporting and implementing health information systems that are specialized to improve clinical workflows and clinical documentation
• Experience with or a strong understanding of medical device integration with clinical systems
• Experience with or a strong understanding of HL7 integration between clinical systems and Meditech

Additional Skills and Capabilities required to be successful in this role:

• Demonstrates the LEADS capabilities; Leads Self, Engages Others, Achieves results, Develops Coalitions and supports Systems Transformation.

• Ability to be organized, goal-oriented, proactive, solution-oriented, pragmatic and the ability to understand the long-term and short-term perspectives.
• Diplomatic negotiation skills and the ability to influence. Understanding of and the ability to manage the political climate of the organization.
• Ability to provide input into project budget development, manage assigned dollars and estimate financial impact of application architecture alternatives.
• Demonstrated decision making ability within complex and diverse issues.

• Advanced knowledge of information management, business processes, technologies and applications.
• Knowledge of all components of a technical architecture and health and corporate information systems.
• Ability to translate business needs into application architecture requirements.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Physical ability to perform the duties of the position.

This is a temporary Full Time positions to cover for a maternity leave, based at our Central City Offices in Surrey, B.C.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health:

The Portfolio Manager provides senior level advice and guidance to Fraser Health executives within an assigned portfolio of Informatics which may include the development and implementation of application architecture. Leads and is accountable for enterprise-wide business and clinical information systems projects; manages timelines and resources; develops project budgets provides leadership to team members and facilitates service design, transition and operations management strategies. Coordinates the work of and supervises assigned staff. Coordinates the procurement and management of external services and devises strategies to ensure long term and maximum utilization of information and technologies. Provides direct supervision to assigned staff.

1. Provides senior level advice and guidance by consulting to all disciplines and stakeholders within an assigned portfolio by keeping abreast of the initiatives and issues within the business areas assigned and conducts strategic planning in the development of business cases, and process re-engineering initiatives.
2. Provides project leadership to a variety of large, complex projects including a number of diverse disciplines and/or affecting multiple stakeholders; develops and manages project timelines; facilitates change management strategies; defines tasks; identifies, sources and manages resources such as contractors, staff or dollars; identifies and mitigates project related risks; provides guidance and direction to team members.
3. Ensures project closure by providing post-implementation evaluation; measuring key outcomes, assessing project related staff, ensuring customer satisfaction, obtaining project sign off, and documenting lessons learned. Ensures that projects and initiatives are aligned with the Fraser Health strategic plan.
4. Manages assigned staff by selecting, supervising, and evaluating staff; assigns, evaluates and monitors work assignments; disciplines staff as necessary and initiates terminations; assesses and recommends staffing requirements; orients staff; authorize leaves of absences and approves overtime as necessary.
5. Ensures the implementation of correct human resource standards and procedures by interpreting and administering the applicable collective agreements; investigates and responds to grievances of a confidential nature; represents management up to and including Step 3 of the grievance process; attends third party hearing with the representative of the Employer.
6. Provides leadership to staff assigned to lead small to medium scale projects by providing guidance on project management duties, budget management, or technical issues; receives updates from assigned team leaders on project status.
7. Provides input into project budget development and, once approved, manages the budget dollars by approving required contractors, purchasing software and hardware. Monitors and reports on budget variances if necessary and discusses with project sponsor as required.
8. Liaises and communicates with project sponsors and stakeholders by monitoring and reporting on all phases of projects to ensure success and to increase overall quality of products implemented. Provides updates on project status and all aspects of the project as required.
9. Manages assigned projects through the project management lifecycle using standard documentation methodologies such as project charters.
10. Champions project management methodologies and best practices through mentoring, coaching, and communicating with team members, business units and staff. Leads, assigns and/or advises staff with regards to operational requests or issues from customer areas.
11. Researches and analyzes market, technology, and industry trends and standards related to technologies for the purposes of collaboration in problem solving merging business needs. Provides recommendations on the use and evolution of applications and tools.
12. Prepares, manages and evaluates the procurement of external services by participating and/or managing the RFI, RFQ, and or RFP process including creating and evaluating the RFP and funds for large enterprise-wide systems initiatives. Liaises with outside vendors, reviews bids and/or negotiates equipment and/or service contracts, and makes recommendations where necessary to the Manager. Monitors the level of support to ensure requirements and expectations of the contract(s) are met.
13. Provides expert advice and consultation by performing or managing the research, analysis, and recommendations for proposed technology changes. Provides input into application development and into the use of new technology for inclusion in the technology architecture. Provides consultation and advice to senior management on application technology alternatives and solutions.
14. Participates in assigned Fraser Health, Provincial, and Federal committees; chairs and/or leads discussion as required.

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Ability to provide leadership to a variety of large project teams in an environment that constantly changes and that has fluctuating priorities.
• Advanced knowledge of information management, business processes, technologies and applications.
• Knowledge of all components of a technical architecture and health and corporate information systems.
• Ability to translate business needs into application architecture requirements.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Ability to be organized, goal-oriented, proactive, solution-oriented, pragmatic and the ability to understand the long-term and short-term perspectives.
• Diplomatic negotiation skills and the ability to influence. Understanding of and the ability to manage the political climate of the organization.
• Ability to provide input into project budget development, manage assigned dollars and estimate financial impact of application architecture alternatives.
• Demonstrated decision making ability within complex and diverse issues.
• Physical ability to perform the duties of the position.