About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
1. Responsible for resolving client inquiries efficiently and effectively, maintaining, and surpassing Scotia iTRADE service standards and striving to achieve First Call Resolution by: Responding independently to email and chat inquiri[...]
As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer's journey by: Taking a proactive approach to discovering our customer needs, listening to understand wha[...]
As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and servic[...]
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. Supervise and co-ordinate testing for projects/releases: Assess UAT projects to determine the risk of [...]
As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Manage an assigned portfolio of high value and/or complex small business owner relationshi[...]
Requisition ID: 198606 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves o[...]
Requisition ID: 199233 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Sales Support Officer is responsible for providing superior service and administrative support to the
Requisition ID: 199007 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The primary purpose of the role is subject matter expert with our cloud-based Voice Biometrics solution