Entry Level Back Office Banking Operations Associate (Great For New Grads! Hybrid Role, Downtown Toronto

Entry Level Banking Operations Associate Our client, a leading Canadian bank, is looking for a Wealth Operations Associate to join their back-office processing team. This is a great fit for someone who thrives on accuracy, stays organized under pressure, and can consistently hit daily targets within tight service-level windows. This is a behind-the-scenes, non-customer-facing position. The role centers on transaction processing, account documentation review, ticket management, and day-to-day support for internal business partners. You'll work closely with internal teams to make sure every request gets handled correctly, quickly, and in line with company procedures. What You'll Be Doing Reviewing client account details, paperwork, and transaction records to confirm everything is accurate and complete Processing service requests, transactions, account changes, and other operational tasks within set turnaround times Managing a daily queue of assigned tasks through a ticketing system Auditing files, entering data, updating internal systems, and keeping tabs on incoming requests Reviewing estate, legal, and account-related paperwork as needed Keeping all work aligned with internal policies, procedures, and service-level agreements Spotting issues, digging into discrepancies, and escalating where appropriate Staying in touch with internal teams via email, phone, and chat platforms Supporting internal business groups with accurate, timely responses to operational questions Keeping a sharp eye for detail while managing a heavy daily processing load Helping with reporting, tracking, and organizing operational data as needed Contributing ideas for process improvements and helping keep workflows running smoothly What We're Looking For Some experience in an operations-focused role, whether that's an internship, part-time job, or full-time position Solid written and verbal communication skills Comfort using everyday office software and tools like Microsoft Office and Teams #canadapriority26 Job Type & Location This is a Contract to Hire position based out of Toronto, ON. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Workplace Type This is a hybrid position in Toronto,ON. À propos de TEKsystems et TEKsystems Global Services Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com. Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels. Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

The associate will process transactions, review account documentation, and manage daily service requests through a ticketing system. They will also support internal business partners by auditing files and ensuring all work aligns with company policies and service-level agreements.

Candidates should have some experience in an operations-focused role, such as an internship or part-time position. Strong written and verbal communication skills and proficiency with Microsoft Office and Teams are required.

• Attention to detailPreferred
• Microsoft OfficePreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Transaction processing
• Account documentation review
• Ticket management
• Data entry
• Auditing
• Microsoft Office
• Microsoft Teams
• Communication skills
• Attention to detail
• Operational support
• Reporting
• Process improvement
• Full Stack Development
• Workflow Management
• Artificial Intelligence
• Banking Services
• Management
• Business Transformation
• Business Valuation
• Equities
• Issue Tracking
• Operational Data Store
• Operations
• Service Level
• Service-Level Agreement
• Verbal Communication Skills
• Process Improvement
• Transaction Processing (Business)

• Finance & Accounting
• Administrative
• Customer Service & Support
• Back Office Associate
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week