Placement and Community Partner Support Officer (Temp. Part Time: September 2026 - June 2027)

Offre d’emploi originale

The officer provides administrative support for clinical placements and community partnerships within the School of Nursing, including onboarding and compliance management. They also coordinate community engagement activities and maintain database systems to ensure effective partner and student support.

Détails du poste

Placement and Community Partner Support Officer (Temp. Part Time: September 2026 - June 2027) Status: Temporary Part Time (September 2026 – June 2027) Hours: Up to 24 hours/week Home Campus: IAHS (hybrid work arrangements available) Rate of Pay: $20.29 per hour, plus 6% in lieu of vacation Vacancy Status: 1 vacancy available Posting Date: September 2nd, 2026 Closing Date: September 16th, 2026 at 7:00 pm EST We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community. Reporting to the Program Manager, the Placement and Community Partner Support Officer provides administrative support for clinical placements and community partnerships within the School of Nursing. The Placement and Community Partner Support Officer supports pre-placement activities, academic areas, and Field Placement Specialists throughout the clinical placement lifecycle. This includes providing administrative support to incoming and returning students, staff, and faculty. The incumbent also supports community partners with facility onboarding requirements, including non-academic requirements (NARs) and any other mandatory training or orientation, ensuring compliance. In addition, the role involves maintaining strong relationships with community partners by providing training and support to partners on database systems, troubleshooting technical issues, and promoting effective system utilization. The incumbent delivers high-quality, front-line service via phone, email, and virtual platforms, supporting access to the Preplacement database and other college resources. The role also coordinates community engagement activities, such as Nursing Week events, job and career fairs, and other partner-focused initiatives. Responsibilities include scheduling, room bookings, and providing on-site event support. The Placement and Community Partner Support Officer must have a solid understanding of clinical placement processes, database systems (e.g., NirvSystem, HSPnet), Microsoft Office applications, reporting tools, scheduling systems, academic programming, and college policies and procedures. What you’ll be doing: Database and Systems Management Establishing and maintaining community partner access in the Preplacement database, ensuring alignment with student and staff clinical placement assignment. Maintaining strong relationships with community partner by providing training and support to partners on database systems, troubleshooting technical issues, and promoting effective system utilization. Clinical Placement Onboarding Coordination In collaboration with the placement team, the incumbent coordinates facility orientation and onboarding requirements for both students and staff. These may include on-site or virtual orientations, electronic health computer (EHR) training, access card coordination, facility eLearning modules, health placement system requirements (ie HSPNet) and organizing attestation forms. Onboarding Compliance Coordination Works closely with community partners to ensure compliance with all mandatory onboarding requirements and communicates any outstanding requirements for students or staff to the placement team. Community Partner Support and Relationship Management Supports community partners with facility onboarding requirements, including non-academic requirements (NARs) and any other mandatory training or orientation. Delivers high-quality, front-line service via phone, email, and virtual platforms, supporting access to the Preplacement database and other college resources. Event and Engagement Coordination Coordinates community engagement activities, such as Nursing Week events, job and career fairs, and other partner-focused initiatives. Responsibilities include scheduling, room bookings, and providing on-site event support. Other duties as assigned. What you’ll bring to the role: A minimum of a 2-year post-secondary education in Office/Business Administration with emphasis on computer software programs or equivalent combination of education and experience. A minimum of 1 year of practical office experience with strong customer service and computer database experience. Experience operating with a considerable degree of independence and initiative; experience working in an educational institution or health care environment would be a definite asset. Requires ability to multi-task in a fast-paced environment, cope with multiple deadlines and meet departmental priorities. Excellent customer service skills and client relationship building skills. Strong knowledge of databases and spreadsheets (MS Office). Strong communication skills, both verbal and written. Excellent organizational and time management skills. Strong interpersonal and process management skills. Excellent problem-solving ability, sound judgment and ability to work independently. Ability to multi-task and work under pressure to meet deadlines. Flexibility in working hours throughout the year is necessary to meet deadlines & changes. Excellent computer and analytical skills and ability to work with detail. Familiarity with medical terminology an asset. Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility. The ability to communicate and work effectively with diverse students, employees, and communities. What we offer: Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer. Access to professional development opportunities. Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College. Discounted rate for full-service athletic facility and instructor-led classes. Opportunities to engage in wellness events and activities. To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas. The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources. To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/

Ce que vous ferez

The officer provides administrative support for clinical placements and community partnerships within the School of Nursing, including onboarding and compliance management. They also coordinate community engagement activities and maintain database systems to ensure effective partner and student support.

Exigences

Candidates must have at least a 2-year post-secondary education in Office or Business Administration and a minimum of 1 year of practical office experience. Strong proficiency in database management, Microsoft Office, and excellent customer service skills are required.

Avantages

• Defined benefit pension plan • Professional development opportunities • Discounted athletic facility access • Wellness events and activities

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Administrative Support · Souhaitée
• Microsoft Office · Souhaitée
• Saisie de données · Souhaitée
• Communication Skills · Souhaitée
• scheduling · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative support
• Database management
• Customer service
• Relationship management
• Clinical placement coordination
• Microsoft Office
• Scheduling
• Technical troubleshooting
• Data entry
• Communication skills
• Time management
• Problem-solving
• Compliance monitoring
• Event coordination
• Analytical skills
• Administrative Support
• New Hire Orientations
• Database Systems
• Technical Issues
• Relationship Management
• Ability To Meet Deadlines
• Analytical Skills
• Microsoft Access
• Reconciliation
• Business Administration
• Strategic Planning
• Computer-Aided Audit Tools
• Medical Records
• Spreadsheets
• Customer Service
• Communication
• Customer Relationship Building
• System Administration
• Electronic Medical Record
• Leadership
• Problem Solving
• Medical Terminology
• Multitasking
• Employee Onboarding
• Program Management
• Time Management
• Troubleshooting (Problem Solving)
• Value Propositions
• Process Management
• Coordinating
• Diversification (Investing)
• Reporting Tools

Domaines d’emploi

• Administrative
• Education
• Healthcare
• Customer Service & Support
• Community Partner
• Residential Community Manager
• Real Estate Agents and Property Managers
• Property, Real Estate, and Community Association Managers