Bilingual Senior Underwriter

Job summary

Conduct risk assessment and classification according to company standards while collaborating with sales and head office colleagues. Maintain positive relationships with partners and ensure high-quality customer experiences while adhering to regulatory requirements.

Job details

Why Underwriting at Manulife At Manulife, underwriting is where expertise, trust, and impact come together. In this role, you won’t just review files — you’ll own complex, meaningful decisions that help individuals and families secure their financial futures with confidence. You’ll work with innovative underwriting tools and technologies that support strong judgment and better customer outcomes, allowing you to focus on the higher‑value work your expertise is built for. We’re equally invested in your growth. With clear career progression, hands‑on learning alongside experienced peers, and strong support for professional development, Manulife offers an environment where underwriting careers are built for the long term — supported by flexible ways of working and a collaborative, people‑first culture. Position Responsibilities: * Conduct risk assessment and classification by Manulife's philosophy and standards * Communicate and collaborate with sales and head office colleagues to provide the highest quality and competitive decisions to our customers * Maintain positive and effective relationships with internal and external partners * Consistently deliver the best customer experience by making every interaction significant * Align with consumer laws and regulations regarding risk classification, confidentiality and disclosure * Identify and propose solutions to problems and procedures related to the underwriter's work Required Qualifications: * 3 years of underwriting experience * $1,000,000+ Life signing authority * Sales and relationship-focused mindset with a drive for earning business and continuing to earn business in this competitive market * Working towards, or completion of FALU, FLMI and ACS designations * Strong knowledge of medical terminology including physiology, anatomy, pharmacology, imaging, diagnostic testing and treatments * Strong knowledge in how non-medical risks impact mortality, including hazardous occupations, sports, avocations and lifestyle * Experience with financial reports and training in anti-money laundering practices * Excellent oral and written communication skills Preferred Qualifications: * Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. * 100,000+ CI authority * University or college degree in a related discipline such as medical, research or financial * Strong negotiation skills * Interest in representing the company via external presentations, panels, conferences, etc. * Experience in co-signing, referral reviews, mentoring, etc. When you join our team: * We’ll empower you to learn and grow the career you want. * We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. * As part of our global team, we’ll support you in shaping the future you want to see. What can we offer you? * A competitive salary and benefits packages. * A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. * A focus on growing your career path with us. * Flexible work policies and strong work-life balance. * Professional development and leadership opportunities. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html [https://www.manulife.com/en/about/our-story.html]. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com [hr@manulife.com]. Referenced Salary Location CAN, Quebec - Full Time Remote Working Arrangement Remote Salary range is expected to be between $70,500.00 CAD - $117,500.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com [hr@manulife.com] for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com [hr@manulife.com] for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement [https://careers.manulife.com/global/en/talentacquisitionprivacystatement].

What you’ll do

Conduct risk assessment and classification according to company standards while collaborating with sales and head office colleagues. Maintain positive relationships with partners and ensure high-quality customer experiences while adhering to regulatory requirements.

Requirements

Requires at least 3 years of underwriting experience and $1,000,000+ life signing authority. Candidates should possess strong knowledge of medical terminology, non-medical risk factors, and financial reporting.

Benefits

• Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short-term disability • Long-term disability • Life insurance • AD&D insurance • Adoption/surrogacy benefits • Wellness benefits • Employee assistance plan • Retirement savings plans • Pension plan • Global share ownership plan • Paid time off • Flexible work policies

Listed skills

• Financial Reporting · Preferred
• Negotiation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Risk assessment
• Underwriting
• Medical terminology
• Physiology
• Anatomy
• Pharmacology
• Imaging
• Diagnostic testing
• Financial reporting
• Anti-money laundering
• Communication
• Negotiation
• Relationship management
• Risk classification
• Life insurance
• Critical illness insurance
• Workplace Inclusivity
• Growth Mindedness
• Time Off Management
• Bilingual (French/English)
• Information Gathering
• Thought Leadership
• Artificial Intelligence
• Mental Health
• Medical Research
• Customer Service
• Confidentiality
• Training And Development
• Sales
• Financial Education
• Financial Statements
• Fellow Of Life Management Institute
• International Finance
• Leadership
• Innovation
• Medical Terminology
• Mentorship
• Presentations
• Risk Analysis
• Anti Money Laundering

Job areas

• Finance & Accounting
• Customer Service & Support
• Management & Leadership
• Technical Underwriter
• Insurance Underwriter (General)
• Insurance Representatives
• Insurance Underwriters