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Job summary

Create, maintain, and govern high-quality documentation for the DEAL platform, LoanIQ, and associated banking systems. Translate complex business and technical concepts into user-friendly guides for operational users and technology teams.

Job details

Location: Ottawa / Toronto (Hybrid) Duration: 12+ Months Role Overview We are seeking an experienced Technical Writer with expertise in Banking and Lending platforms to create, maintain, and govern high-quality documentation for the DEAL platform, LoanIQ, and associated banking systems. The role requires translating complex business and technical concepts into clear, user-friendly documentation that supports operational users, technology teams, and new joiners. The ideal candidate should possess strong documentation skills, experience with Confluence, and a solid understanding of banking workflows, lending operations, and enterprise applications Required Skills & Experience Banking Domain Expertise LoanIQ Experience Documentation Tools

What you’ll do

Create, maintain, and govern high-quality documentation for the DEAL platform, LoanIQ, and associated banking systems. Translate complex business and technical concepts into user-friendly guides for operational users and technology teams.

Requirements

Requires extensive experience in technical writing within the banking and lending domain, specifically with LoanIQ. Proficiency with Confluence and a strong understanding of banking workflows are essential.

Listed skills

• Technical · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Teams · Preferred
• Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Writing
• Banking Domain Expertise
• LoanIQ
• Confluence
• Lending Operations
• Banking Workflows
• Enterprise Applications

Job areas

• Technology
• Finance & Accounting
• Consulting
• Software