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Job Description What is the opportunity? As a Human Resources Business Partner, you will provide strategic advice and counsel to Leaders and their respective leadership teams in Personal Banking, specifically in Customer Engagement & Data as well as Cards & Loyalty on all aspects of Human Resources including talent management, organizational design, change management, workforce management, leadership, employee development, performance management and rewards and recognition. What outcomes will you drive? The following are key outcomes that you will drive in the HRBP role. Although listed separately, they often overlap and one influences the other. Your role will require you to constantly prioritize, re-prioritize, and integrate these outcomes: Advice and Consultation: The people-related questions and issues a Leader faces every day are as unique as the individuals that make up RBC. You will partner effectively with the Leaders and HR partners to provide your best advice and counsel on how to resolve issues and concerns in a way that meets the needs of the individual and the organization, balancing risk and enterprise priorities. You will utilize HR Data to inform decision-making and recommend actions on Employee Experience opportunities. HR Strategy Execution: In your role, it is critical to understand HR’s People and Culture strategy and are working with Leaders to determine people and organization implications for their teams. You will be an active force in shaping how to apply HR strategy and in determining local initiatives to ensure they are executed within the teams you support. Talent Sourcing, Performance and Development: You will work with the leadership team to acquire and assess talent. You will recommend ways to develop people driving performance in current or future roles. This will include informal 1:1 dialogues to create development plans as well as managing HR’s performance, talent development, and succession cycles. This also includes the performance and development of the Leaders themselves, where you will provide feedback, coaching, and formal development recommendations. Organizational Development and Change Management: Recognizing that the context within which people work (e.g. the organization structure, reward/compensation systems, leadership, their teams, and culture) all have an effect on their productivity and employee experience, you will help Leaders utilize these levers to achieve desired outcomes. What do you need to succeed? Must-have: Demonstrate RBC’s Blueprint in day to day activities, living our values and our behaviours. Undergraduate degree or diploma. 5+ years’ experience in Human Resources. Eagerness to learn and desire to drive to solution, having impact in the teams in which you partner. Sound judgement, discretion and the ability to manage sensitive and confidential information. Strong relationship management capabilities including the ability to impact, influence, and constructively challenge senior leaders. Ability to prioritize high volume, competing priorities for multiple stakeholders and in turn deliver balance of advice and counsel with strong execution capabilities. Ability to understand, assess and respond to complex situations and provide strategic and innovative solutions to drive results. Ability to use data, insights and storytelling to identify trends, influence decisions and recommend action. Solid aptitude for change management capabilities and leadership effectiveness. Strong business acumen, growth mindset, and consultative orientation. Nice-to-have: Personal Banking Cards & Loyalty, Customer Engagement & Data experience and knowledge. Experience with Product Management, Customer Experience (CX) and Data & Analytics. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. An opportunity to do great and meaningful work with lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to take on progressively greater scopes of work. Job Skills Decision Making, Employee and Labor Relations, Human Resources Consulting, Human Resources Operations, Human Resources Policies, Knowledge Organization, Long Term Planning, Organizational Change Management, Talent Management Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: HUMAN RESOURCES & BMCC Job Type: Regular Pay Type: Salaried Posted Date: 2026-07-07 Application Deadline: 2026-09-05 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

What you’ll do

The Human Resources Business Partner provides strategic advice to leadership teams regarding talent management, organizational design, and change management. They utilize HR data to inform decision-making and drive initiatives that enhance employee experience and performance.

Requirements

Candidates must have an undergraduate degree or diploma and at least 5 years of experience in Human Resources. Strong relationship management, influence, and the ability to manage complex, high-volume priorities are essential for success in this role.

Listed skills

• Change Management · Preferred
• Data analysis · Preferred
• Decision Making · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Human Resources
• Strategic Advice
• Talent Management
• Organizational Design
• Change Management
• Workforce Management
• Performance Management
• Relationship Management
• Data Analysis
• Business Acumen
• Consultative Orientation
• Leadership Development
• Succession Planning
• Employee Experience
• Influence
• Decision Making
• Influencing Skills
• Workplace Inclusivity
• Influencing Without Authority
• Organizational Change Management
• HR Consulting
• HR Operations
• Growth Mindedness
• Human Resource Strategy
• Willingness To Learn
• Talent Sourcing
• Talent Development
• Planning
• Customer Service
• Retail Banking
• Customer Engagement
• Training And Development
• Leadership
• Innovation
• Labor Relations
• Organizational Development
• Organizational Structure
• Product Management
• Coaching
• Balancing (Ledger/Billing)
• Prioritization

Job areas

• Human Resources
• Management & Leadership
• Finance & Accounting
• Data & Analytics
• Consulting
• Human Resources Business Partner
• Human Resource Managers
• Human Resources Managers