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Job summary

The advisor will proactively engage with clients to identify banking, credit, and investment needs while providing expert advice and financial solutions. They are responsible for delivering a memorable client experience through technology, resolving banking issues, and collaborating with partners to drive business growth.

Job details

Job Description Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian) ** As we have multiple branch locations across the different markets within Greater Toronto Area, we are hiring multiple candidates for this position. You will be required to be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable. Apply today! ** What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty. What will you do? Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business Respond to client-initiated contact, assisting them with a full range of financial transactions Actively listen and engage clients in conversation to further understand their individual needs Proactively take ownership of resolving and preventing client banking problems Cultivate and maintain relationships with partners to make the most of business opportunities and referrals What do you need to succeed? Must-have Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course) or willingness to obtain it within your training period. Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment. Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients Flexibility, eagerness to learn, strong personal ethics, and a hunger for success. Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) Availability to work all open business hours. Fluent in Mandarin, Cantonese or Russian. Nice-to-have Track record in building rapport and maintaining client relationships within the financial or service industry What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits Continued opportunities for career advancement World-class sales training, coaching, and development opportunities Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training Opportunity to achieve great success and grow your career with RBC Job Skills Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy Additional Job Details Address: 9335 YONGE ST:RICHMOND HILL City: Richmond Hill Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular – Trainee (Trainee) Pay Type: Salaried Posted Date: 2026-04-30 Application Deadline: 2026-09-25 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

What you’ll do

The advisor will proactively engage with clients to identify banking, credit, and investment needs while providing expert advice and financial solutions. They are responsible for delivering a memorable client experience through technology, resolving banking issues, and collaborating with partners to drive business growth.

Requirements

Candidates must possess or be willing to obtain Mutual Funds accreditation and demonstrate a strong passion for client-focused sales. Fluency in Mandarin, Cantonese, or Russian is required, along with the flexibility to work extended branch hours.

Benefits

• Competitive compensation • Bonuses • Flexible benefits • Career advancement opportunities • Sales training • Coaching and development

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Banking
• Sales
• Client service
• Problem solving
• Investment advice
• Financial transactions
• Digital literacy
• Relationship management
• Communication
• Mandarin
• Cantonese
• Russian
• Mutual funds accreditation
• Data Analysis
• Problem Solving
• Curiosity
• Innovation
• Investments
• Ethical Standards And Conduct
• Coaching
• Customer Service
• Willingness To Learn
• Critical Thinking
• Smartphone Operation
• Digital Banking
• Russian Language
• Workplace Inclusivity
• Commercial Banking
• Rapport Building
• Tablets
• Mandarin Chinese
• Service Industries
• Client Education
• Securities (Finance)
• Cantonese Chinese
• Sales Training
• Digital Literacy

Job areas

• Finance & Accounting
• Sales
• Customer Service & Support
• Retail
• Banking Advisor
• Banking Lawyer
• Lawyers