Account Service Representative

January 7 2022
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Actuarial Services, Actuarial, Statistics, Economy, Bank, Insurance, Financial services, Bank, Insurance, Financial Services, Bank, Insurance, Financial services, Customer Service, Call Centres, Customer Service, Call Centres, Sales, Business Development, Sales, Business development
Regina, SK

What is the opportunity?

As an Account Service Representative, you will be resposnsible for processing routine data entry and on line input of transactions using basic understanding of products and processes. Your daily activities may also be dependent on tasks or practical applications with emphasis on throughput, accuracy and production. We are a fast paced, goal orientated production environment with an emphasis on accuracy.

Cash Services Operational Hours are 6:30-5pm. This position will have a set schedule of 7:30-2 (30 hours per week) : Monday-Friday – but should be available to work during Operational hours with notice, with the availability to work a full day if needed.

What will you do?

  • Ensures all documents are examined for completeness and accuracy, and takes appropriate steps to correct for client.
  • Identifies and recommends soluntions to recurring errors and servicing gaps to Team Leader or ASA
  • Exercises due diligence in following operational risk policies, procedures, standards and guidelines,
  • Ensures all authorities and responsibilities are adhered to, reviewed and understood
  • Takes personal accountability for performance and high achievement. You will be coachable, eager to learn new concepts and be willing to be adaptable to change.

What do you need to succeed?

Must have

  • Available to work downtown and able to get to work from Monday to Friday from 6:30am-5pm. The position is Monday-Friday from 7:30am-2pm daily, with the possibility of being extended to 3pm if needed with notice. in a high security environment.
  • Be able to stand or sit for long periods of time
  • Proven ability in being able to work independently in a production driven environment. To beable to process quickly and accurately.
  • Able to lift 30-50 pounds and stand for long periods of time
  • Previous banking or cash experience would be an asset as well as data entry experience

Nice to have

  • Confidence in working autonomously and/or part of a team
  • Capability to manage multiple priorities across a number of assignments and prioritize effectively.
  • Strong communication skills and team orientated approach
  • Quick thinker and able to prioritize and be adaptable to change

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to take on progressively greater accountabilities

Learn more about RBC Tech Jobs

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

City: Regina
Address: Downtown
Work Hours/Week: 25
Work Environment: Service Centre
Employment Type: Permanent
Career Level: Entry Level
Pay Type: Salaried
Required Travel(%): 0
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 01/21/2022
Req ID: 442578

Posting Notes:

Apply now! network