Operations Officer, Scotia Dealer Advantage, 18 Month Contract- Anjou,QC

November 21 2020
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Forensic accounting, Fraud, Production, Operations, Quality, Safety, Production, Operations, Quality, Safety
Anjou, QC

Requisition ID: 92060

Join the Global Community of Scotiabankers to help customers become better off.

Purpose

Contributes to the overall success of the Operations department of Scotia Dealer Advantage in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Adhere to the compliance of regulatory and internal Bank guidelines by: executing the unit’s Occupational Health & Safety (OHS) program, Business Continuity Plan (BCP), related Emergency & Evacuation procedures, and other corresponding duties as assigned; acting as the unit’s primary safekeeping custodian and adhering to the established system by which keys, alarms, FOB cards and other custodial items are securely tracked and managed; performing all other duties as assigned.
  • Assist with the maintenance of facilities, equipment, and processes in an effort to optimize operational performance of the SDA team by: assisting with the correction of deficiencies with respect to the unit’s premises, processes, equipment and supplies; acting as back up to the Office Administrator.
  • Effectively contributes to the quality and efficiency of SDA operations by: maintaining SDA’s ScotiaLive Document Repository resolving operating issues and taking appropriate action to prevent recurrence; escalating issues, reporting on obstacles and trends as appropriate.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team

Job Requirements

  • Bilingualism is required (French & English).
  • Working knowledge of Occupational Health & Safety procedures.
  • Thorough knowledge of Bank Orientation information/requirements.
  • Strong organizational and time management skills; the ability to prioritize, allocate and monitor workload; using sound judgment to address problems and discrepancies.
  • Proven interpersonal and communications skills.
  • A high degree of flexibility is required to adapt to a variety of tasks and functions. Strong PC skills are necessary.
  • Thorough knowledge of SDA’s products, services, policies, procedures and operating systems

Working Conditions

  • Work in a standard office-based environment; non-standard hours are not a common occurrence

Location(s): Canada : Quebec : Anjou

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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