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Operations Leader, Insurance Sales

April 14 2021
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Bank, Insurance, Financial services, Bank, Insurance, Financial services, Bank, Insurance, Financial Services, Sales, Business Development
St John's, NL

RSA is one of the world’s longest standing insurance groups, providing protection and peace of mind, for over 300 years, to more than nine million customers, worldwide.

Our people are ambitious, passionate and inquisitive, and driven by a need to deliver value and innovative solutions to our customers. We are proud of our organizational culture which encourages us to embrace each other’s strengths, and respect everyone’s ideas.

At RSA, our desire to be the best has created an exceptional company in which you can build and advance your career. RSA is proud to be ranked among Canada’s Top 100 employers in 2019 and 2020.

To join this award-winning team, and to learn more about us, visit our Careers page.

RSA, Johnson, CNS and Deeks are part of the RSA Group of Companies (“RSA”).

Position Summary

Do you have a passion for leading a team to success? Do you thrive on helping individuals realize their true potential? Are you the first person to celebrate people's successes? Do you enjoy coaching, developing, managing and leading staff towards their achievements while ensuring customer service standards are met? If so, being an Operations Leader is the job for you!

What you'll do in the role

As a Home-Auto Operations Team Leader you will deliver on operating plans, efficiency targets, and people management activities. You will achieve this by developing, coaching and leading your team to deliver the planned results. You will be working in collaboration with a team of experienced and enthusiastic leaders, subject matter experts, and support teams to help you and your team succeed. If you enjoy diversity, challenge, working with people, and celebrating success then you will enjoy working on our team.

What you'll need

  • With a proven track record of success, the ideal candidate will also have:
  • Minimum 5 years’ experience in the insurance industry
  • Strong leadership skills
  • Coaching and training skills
  • Excellent communication skills
  • Achieved or working towards a CIP or CAIB designation
  • Driving high levels of employee engagement through execution of personal action plans, team engagement and involvement
  • Completing quality assessments for assigned staff
  • Ensuring team receive accurate, timely and consistent flow of information on performance

What you'll receive

  • A market-leading, comprehensive Total Rewards Program which includes competitive compensation and bonus, flexible benefits, and pension plan.
  • Best-in-class vacation policy that includes paid volunteer, parental leave top-up programs and personal leave days.
  • Strong learning culture with a focus on overall development, internal mobility and career advancement.
  • Tuition reimbursement program.
  • A culture that celebrates diversity and inclusion, with a strong focus on community and corporate social responsibility.

At RSA, our purpose is to Make Life Better Together and that starts with our people. We work side by side with driving energy and determination to get better every day, through industry leading thinking, and by listening to and respecting all perspectives. This is how our leaders and our people make an impact. We are forward looking, so we can adapt, evolve and improve, ultimately achieving our better, together. We are committed to creating an environment that promotes a healthy work-life balance. Our people managers and leaders successfully manage flexible work arrangements for their teams to ensure they are optimal for both the individual, and the business.

At RSA Canada, we are committed to creating a workplace where our employees thrive; where everybody counts and everyone is heard. Where you can be your whole self at work – wherever that is – everyday. To celebrate differences, not just because it's the right thing to do, but because we believe having a diverse workforce which embraces different perspectives makes RSA Canada a more vibrant and creative place to work.

RSA is an equal opportunity employer. We provide accommodation for individuals with disabilities in the job application process. If you need assistance, please email AODA@RSAGROUP.CA. To learn more, visit our Accessibility page. network