Relationship Banker - Ocean Monmouth Market

Résumé du poste

The role involves engaging clients in the lobby to assist with transactions and educating them on self-service banking technologies. Additionally, the banker will build relationships to identify financial needs and connect clients with appropriate bank solutions.

Détails du poste

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Is confident in identifying solutions for new and existing clients based on their needs Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) Applies strong critical thinking and problem-solving skills to meet clients' needs Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance Desired Qualifications: Experience in financial services and knowledge of financial services industry, products and solutions One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals Six months of cash handling experience Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance Skills: Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Bradley Beach - 522 Main St - BRADLEY BEACH CLUSTER BC (NJ7110), US - NJ - Brick - 39 Brick Blvd - BRICKTOWN BC (NJ7113), US - NJ - Lakewood - 395 ROUTE 70 - LAKEWOOD - RT 70 BC (NJ7162), US - NJ - Point Pleasant Boro - 2232 Bridge Ave - POINT PLEASANT BC (NJ7125), US - NJ - Wall Township - 1800 State Route 35 - WALL BC (NJ7101) Pay and benefits information Pay range $25.00 - $26.77 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Ce que vous ferez

The role involves engaging clients in the lobby to assist with transactions and educating them on self-service banking technologies. Additionally, the banker will build relationships to identify financial needs and connect clients with appropriate bank solutions.

Exigences

Candidates should possess strong communication skills, a focus on results, and the ability to adapt to new technology platforms. A high school diploma or GED is the minimum education requirement, with preferred experience in financial services or sales.

Avantages

• Paid time off • Financial wellness support • Physical wellness support • Emotional wellness support • Competitive benefits

Compétences indiquées

• Service à la clientèle · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Relationship building
• Cash handling
• Customer service
• Financial advisory
• Problem solving
• Critical thinking
• Business acumen
• Sales
• Communication
• Adaptability
• Account management
• Prospecting
• Referral management
• Pipeline management
• Client experience
• Branding
• Outbound Calls
• Cash Handling
• Business Lending
• Self-Starter
• Workplace Inclusivity
• Sales Prospecting
• Time Off Management
• Resilience
• Strong Work Ethic
• Self-Motivation
• Account Management
• Automated Teller Machine
• Business Development
• Business Acumen
• Business Administration
• Management
• Critical Thinking
• Finance
• Financial Services
• Leadership
• Innovation
• Problem Solving
• Mobile Banking
• Operational Excellence
• Relationship Building
• Self Service Technologies
• Time Management
• Verbal Communication Skills
• Enthusiasm

Domaines d’emploi

• Finance & Accounting
• Customer Service & Support
• Sales
• Retail
• Relationship Banker
• Personal Banker
• Bank Tellers and Related Clerks
• Securities, Commodities, and Financial Services Sales Agents