Technical Writer (Banking domain MUST)

Ottawa, ON
Hybrid
Posted Sep 24, 2026
1 position

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Employment type: Contract
Experience level: Senior · 5+ years
Apply by: Oct 21, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Create, maintain, and govern high-quality documentation for the DEAL platform, LoanIQ, and associated banking systems. Translate complex business and technical concepts into user-friendly guides for operational users and technology teams.

Job details

Location: Ottawa / Toronto (Hybrid) Duration: 12+ Months Role Overview We are seeking an experienced Technical Writer with expertise in Banking and Lending platforms to create, maintain, and govern high-quality documentation for the DEAL platform, LoanIQ, and associated banking systems. The role requires translating complex business and technical concepts into clear, user-friendly documentation that supports operational users, technology teams, and new joiners. The ideal candidate should possess strong documentation skills, experience with Confluence, and a solid understanding of banking workflows, lending operations, and enterprise applications Required Skills & Experience Banking Domain Expertise LoanIQ Experience Documentation Tools

What you’ll do

Requirements

Requires extensive experience in technical writing within the banking and lending domain, specifically with LoanIQ. Proficiency with Confluence and a strong understanding of banking workflows are essential.

Listed skills

Technical · Preferred
Organization · Preferred
Attention to detail · Preferred
Teams · Preferred
Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

Technical Writing
Banking Domain Expertise
LoanIQ
Confluence
Lending Operations
Banking Workflows
Enterprise Applications

Job areas

Technology
Finance & Accounting
Consulting
Software